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Dude I use firefox as main browser too, I'm not saying that brave is better, read my comment again.
What I'm saying is that you and I are not the average user. Our moms are the average user, our brother that got a DUI last friday is the average user, our anti-vax aunt is the average user...
Read their comment again.
They didn't say that you said brave was better.
They said that folks barely need to tinker with anything, and was asking what you need to tinker with to make it suitable for you.
For myself I like to add a couple addons, like u-Block origins with automatic cookie reject and containers for when I have to browse IG or Google stuff, plus some tweaks in the about:config for disabling telemetry and such.
My point is that many people either don't feel like going through this process, even if it takes just a few minutes, or don't care about privacy at all, they just fancy an ad blocker. So they may end up installing Brave.
I'll give you one of many examples I have: I've taken guitar lessons for the last year and a half and every time my teacher put a background track on youtube we had to sit through 30 seconds of ads, while he complained about it every single time. For the first month I tried to persuade him to install FF + u-Block, but he kept saying things like "I'm not a computer guy". Even after I offered to do it myself, he was afraid that "there may be some sort of virus" so at one point I just stopped suggesting it. A couple months ago he installed Brave because a frend of his told him to and that was it.
And that's because what me and you see as "barely tinkering", as you put it, other people see it as this herculean labor they cannot even imagine to approach. Of course this is because of a lack of culture on the matter, but most of people don't care about making a culture at all, they just want to be spoon fed with stuff that works, no matter what happens under the hood.
Does Firefox have an app (plug-in/extension) store where you get it from? Are they even able to use an iPhone?
If not, than installing any browser is probably gonna be too complicated for them. Otherwise it's not a hurdal of technical expertise, but rather they just don't care