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Internet forums are disappearing because now everything is Reddit and Discord. And that's worrying.
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this post was submitted on 23 Mar 2025
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Yeah I remember voicing this concern when all online communities seemed to be going to discord and people seemed to mainly laugh at me in response at the time.
Fuck Discord
Companies putting their stuff into discord is like all the businesses that ditched a dedicated website and moved to facebook however many years ago. Yay, now it is on a format that doesn't work well for presenting static information and will inevitably require account registration!
Newest iteration of "this meeting could have been an email" has become "this Discord could have been a wiki".
wiki + ai search = discord except ppl are the ai remembering stuff said in the chat lol, reddit + google was once good, nowadays I click on the other results since the reddit reply is its already been answered use google
I quite like Discord, but I really only use it for it's original purpose - a place for groups of friends to hang out, play video games with voice chat, and maybe watch shows/movies together. For these purposes, Discord is great!
I have found very little value in how Discord gets used for anything and everything else - forums for video games, support channels for businesses, 1000+ member communities, etc etc. All of those use cases feel better served through traditional websites and forums... but it's so much easier to set up a Discord server for the average person it has turned into a weird default.
In that regard, fuck Discord.
Yeah anything ephemeral is fine like chats and what not. But this idea of using it as support platform is just dumb. You end up with people asking the same question over and over and it either doesn’t get answered because no one is around to answer it or likely because they’re annoyed at the same questions over and over. There is no organization and no institutional knowledge. It’s like it ends up being set up by people who think it’s what the cool kids want. And these giant communities just exacerbate this issue. Everything ends up being noise. It’s the reason I usually ended up turning off the world or general channels in WoW. It just ended up being annoying and distracting.
When I’m trying resolve a situation that I need some sort of support I wanna be able to search if others have had the same issue and see discussion around that topic. I don’t need synchronous communication for that. I don’t care if it was 3 months ago someone had the problem if they figured out how to fix it. The way to do that is forums, Reddit (well before the enshittification), or even Lemmy.
Ie. The equivalent of sending the output of your wiki to /dev/null
I despise discord from a user interface and business practice perspective. What a piece of shit
This is exactly what I was gonna say: I'm amazed that so many millions of people can tolerate its atrocious UI. Even now, the amount of notifications I get from the constant text channels across "servers" (which is such a misnomer for merely "communities") is so ridiculous that I ignore 99.9% of it.
How do we get them to switch to something like Element?
Element needs to be better. Discord is awesome with the way it auto-plays looping videos/gifs and has animated emojis.
Seriously: That's all they'd need to do. The element devs need to focus on fun.
Fun is always great to capture the masses!
Isn't that a client side issue though? Element is just one Matrix client. I haven't used it myself but heard from others that Fluffychat (another Matrix client) is more like Discord.
Yeah it's probably just a client side issue but the OP mentioned Element, specifically 🤷
I just wanted to point out that Element is no fun! No fun at all!
It works and it works great for what it does. Even voice and streaming are great with Element. It's just got a terrible, no-fun interface and pointless limitations on things like looping videos. You can't even configure it to make them play properly (as in, automatic and endlessly, the way they were meant to be played! 😤).
Looping videos and animated emojis are super fun ways to chat with people. Even in professional settings! It really breaks up the humdrum and can motivate people to chat and share more.
Element is all serious all the time and going into a chat channel there feels like a chore.
If I'm talking with people about the topical thing which is why I joined a room in the first place, the last thing I want is a looping autoloops fruityloops annoyance. Plus, not autoplaying and autolooping them saves battery.
I hate to break this to you but that means you're not normal. If all you ever do in chat is talk about serious things that are of such earth-shattering importance that it would be incredibly rude and obnoxious for someone to post a silent looping video you're not normal, and no fun at all.
The way Element currently works, it's made for people like you... A strange minority that probably only thinks about "chat" in terms of communicating for an end goal and not for the pleasure of conversation.
Plus all this stuff can be disabled in discord too, if you want to be that serious. There are per-role and per-channel settings that let you disable images, link embedding, external emojis, etc.
It gives you choice. I have no choice in Element, it's always unfun all the time.
It is, but Element is still the "Gold standard" Matrix client and the most popular. And if you're going to create a brand new chat protocol, you should make sure that your flagship client measures up to the competition.
Fun is the least of my concerns. I don't know why people compare the 2 when they have almost nothing in common. One is a chat app and the other is a voice/streaming/community app. Matrix is slow as hell and the way "spaces" are implemented is a joke.
Honestly outside of the incessant pop-ups and upsells and the whole selling everything to AI companies, it's pretty great for private communities.
Your view of Matrix seems a bit weird. AFAIK I can do all the voice/streaming/community in Matrix as well as it's done in Discord.
Also, no, my server isn't slow. matrix.org might be, I don't know.
Matrix is notorious for its poor performance with large/numerous groups. They keep claiming to improve it, but it's still bad.
I mean, it's great that it works for you, but be honest: isn't your tolerance for technological friction a bit higher than the average bear's? People complain that Mastodon is too hard, and Matrix is ten times worse to sign up for and use.
I hate to say it, but Matrix is never going to be mainstream. Its UX is bad and it seems like it's too bloated to fix. If I tried to get people to move from Discord to Matrix, they'd never take me seriously again. It was hard enough getting people to move from Facebook Messenger to Signal.
What would likely help a lot if it was easier to get set up, particularly on a VPS or something like that. Small businesses and or larger community projects would be more likely to jump on possibly.
Another thing is ability to easily join, a lot of the above just have an easy link to join their discord server, not sure how easy matrix on boarding is currently as I still haven't gotten my instance functional yet (not even half done with synapse configuration seemingly)
Or Matrix?
According to history:
Wait till it’s so enshittified it’s unusable, or…
If it reaches a critical mass… You can't. See: Facebook.
The Fediverse can adopt a few nice communities, but honestly bringing the larger population seems hopeless.
Discord is going public soon, so start the timer...
Discord is scary popular though, like Facebook popular. I am really scared the enshittification will stick hard, like it has for Facebook.
they already forced ads on discord.
RIP D&D campaign's chat service 😬
Yeah, so many projects and companies using Discord for support seemed like such a bad idea.
Element is a Matrix client
But what is the barrier? We have a functioning infrastructure. We need to solve the last piece of the puzzle.
People need an easy way to join!
Mastodon has already shown that this works. Even if they aren't as big as others yet, they still make up about two-thirds of the Fediverse. Now we need to replicate this for Lemmy, Pixelfed, and so on, and share our findings along the way.
You mean drag them from platforms that have a vested interest in keeping them locked in and squashing competitors like the Fediverse?
In platforms that spend billions on engagement optimization algorithms, with the sole purpose of keeping users addicted, basically with government and business landscape backing?
Look, I’m optimistic about the Fediverse, this is a great refuge in the hellscape that is the internet. But you can’t make people want to change. I've learned this IRL, but see it with (for example) persecuted people continuing to use Twitter even though its owner basically has a gun to their heads. There’s a big gulf between being a fantastic refuge and taking the internet from Facebook and Google. Even if every phone on the planet had an easy button to switch to Fediverse alternatives in one click… many would not take it, and that’s an utter fantasy.
Matrix/Element has shitty usability and reliability compared to Discord.
For lots of communities, they could use modern forum software like Discourse with better results.
Most of these communuties using Discord are better served by something that isn't a chatroom. So, so, so confusingly many of them use them as a store of permanent information. Like a website+forum.
Many times the benefit of Discord is the ability to paywall parts of it with Patreon integration. We need more foss and federated options that do this.
Rant
I don't think you can for most people that is what is so infuriating right? In my experience people who are entrenched in Discord are completely and utterly entrenched in it, to the point that I have lost contact with a lot of these people effectively since I don't use Discord.
The important choice was with all the community leaders who decided to make the move to Discord at crucial moments where they could have NOT done that.
I think any shift off of Discord is also going to have to come from community leaders of organizations, projects, game development communities etc... deciding to move off the platform at crucial decision points.
However, and this is something people who happily pushed their entire lives onto Discord would confidently tell me we could easily do if Discord got bad, everyone isn't just going to straight up leave once they have built their entire digital communication around Discord...
Now I frequently see game developers complain that they can't accurately get a picture of their playerbase because large categories of players aren't on their discord!! and I have to keep my palm from blowing a hole through my face when the two loudly meet.
The brainworms are so bad that these developers will conclude the issue is with their playerbase not wanting to use Discord instead of it being an issue with DEVELOPERS DECIDING TO COMMUNICATE WITH THEIR PLAYERBASE WITH A SHITTY, EXCLUSIONARY TOOL THAT HAS AWFUL SEARCH.
I can't express how much this gets under my skin, it is like this assumption that if you are even slightly a gamer than you are on Discord all the damn time has become rheified and cemented into place so rigidly that developers are literally tossing away large swaths of their playerbase feedback because they refuse to use a different tool to get feedback and communicate with their community. No forum, no custom website, nothing, Discord or bust.
I have seen the effects in games like Battlebit where it is clear that the developers were catering to only a small subsection of the playerbase that was very active and prominent on Discord and it ended up torpedoing the game because changes kept happening that clearly signalled to large portions of the playerbase that they were basically invisible to the developers.
I have watched this problem, stewing in my frustration, evolve from a minor personal annoyance to being a serious systematic issue causing community organization to become dysfunctional and broken because Discord is clearly a shitty tool for that community (that clearly a lot of people refuse to use or check regularly).... and YET everybody in those communities behaves like it was always a foregone conclusion that the community would have to move to Discord, that is just the way it is.
screams into void
Gamers are so confidently stupid.
Also before anyone says "well it is a good tool for communicating with friends in a DnD group or something" ... yes I know it is good for that, you know why I know that it is good for that? Because that is the easiest usecase for any communication and organizational tool to tackle, Discord isn't good at this usecase, it is just a laughably easy usecase compared to how mindbendingly difficult it is to wrangle larger communities of... not necessarily friends.
I think your argument relates closely to something I've noticed happening over and over with more than just game developers. Far too often I see people expressing frustration that the Internet doesn't give them more accurate information about the real world. Way too many people, apparently including many of the richest and most powerful people alive, have come to see the Internet as a magical machine that will do anything they want it to do... if only people would use it differently! Like, they legitimately seem to expect the entire population to post their entire lives online, unfiltered, so they can be used as automatons by people they've never even met.
XMPP / Jabber is better.
You don't....you go back to forums. They're searchable. Discord and Facebook and well anything self hosted isnt via search engines
Because there hasn't been a single proper alternative until very recently, and even then they're not as user friendly.
Discord is a terrible format to manage large, complex communities and projects, I don't know what you mean by an alternative to Discord because my argument is that Discord is shit for organizing.
Discord is great for chat, both voice and text, it is a great live space to have for a community. I don't dispute that. Sure there hasn't been good alternatives to recently for that specific usecase....
What I dispute, and what I am pointing out is that Discord ate forums, it ate all kinds of public, publically accessible formats for online communities that were much more easily searchable and collatable into useful information for everybody.
Discord is a fucking hallway of a thousand fractured silo'd conversations locked behind an account login. I hate Discord for destroying the internet before it which I could freely browse and learn so much more from.
Terrible how, though? That's exactly what it gets right. You have easy-to-setup roles and channel accesses, onboarding experiences for people joining a larger server, a huge ecosystem of bots for various purposes, etc.
okay, it is bad for not being indexable, but it's good at what it does and it's popular for a reason.
It's searchable but information doesn't stay pinned and available. It's meant to be a chatroom style place for gaming and as that it's fine but when you want to build a community for something like a video game or a product, what ends up happening is you end up making a channel for every single announcement etc. Say you have a channel for FAQ? You either lock it so only moderators and admins can use it or you end up with a constantly ballooning channel where everyone can contribute. There's no in-between and because each post isn't really collated the way it would be here or on a forum the information is hard to navigate without search which often only gives a truncated section that you can't even navigate to. There's no context more often than not when you use the search function and it's a very poor substitute for a forum as a result.
I don't think discord is a good substitute for a website and I don't think it's a good substitute for a forum but it's being used as both fairly frequently.
Excuse me, Jabber / XMPP is about as old as I am!