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The original was posted on /r/epicgamespc by /u/tubonjics1 on 2023-10-05 21:14:04.

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The original was posted on /r/epicgamespc by /u/Chance_Scarcity6336 on 2023-10-05 20:12:44.

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The original was posted on /r/epicgamespc by /u/SolidusAbe on 2023-10-02 12:14:14.

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The original was posted on /r/epicgamespc by /u/AncientPCGamer on 2023-10-02 19:53:15.

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The original was posted on /r/epicgamespc by /u/kabirsingh84 on 2023-09-28 17:31:29.

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The original was posted on /r/epicgamespc by /u/dvabel on 2023-09-27 17:53:30.

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The original was posted on /r/epicgamespc by /u/Takazura on 2023-09-27 15:13:03.

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The original was posted on /r/epicgamespc by /u/Acceptable_Type_505 on 2023-09-25 16:46:22.

I saw jill of the jungle in the store so i wished for this game to bring back memories

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The original was posted on /r/epicgamespc by /u/Ultragamer2004 on 2023-09-21 13:45:10.

DISCLAIMER

We are a community run subreddit and have no affiliation with Epic. None of the moderators are from Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else please email Epic Games customer support and let them know.

Welcome to the Community Support Thread

For those that don't know, the initial Tech Support Megathread was created due to community demand. The subreddit was riddled with tech issue posts which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.

If you want a moderator organised list of issues/solutions, check this doc out. You can also check out the wiki of our subreddit.

Solutions/Fixes Google Doc

You can use the document outline to go to either launcher issues or game issues and this is fortunately much easier for mods to manage when we can. Please keep in mind only fixes that have seen a lot of promise are posted there.

Thanks for your time and patience.

Additional Resources

• r/EpicGamesPC's Discord server.
• Epic Games Technical Support & Customer Service
• Epic Games Status
• Epic Games Store Twitter
• Epic Games Store Roadmap
• PCGamingWiki

Previous Thread

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The original was posted on /r/epicgamespc by /u/eomirr on 2023-09-24 01:55:04.

Same as the title, will we see an egs mobile app in near future? Like a steam mobile app. I think it’s a one of the must needed feature.

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The original was posted on /r/epicgamespc by /u/AlleyOfRage on 2023-09-23 20:26:49.

Previously , If you got a platinum in Epic Achievements , you will notice that the Unlock Percentage for the platinum trophy is 0% in Vast Majority of games , even if in sites like Exophase it shows that there are people who platinumed the game

But right now , It seems the bug has been fixed and it shows a percentage , If you have a platinum trophy in a game you can check the percentage yourself by going to the achievements page of the game

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The original was posted on /r/epicgamespc by /u/kiwi_pro on 2023-09-23 17:41:16.

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The original was posted on /r/epicgamespc by /u/PCGMR2023 on 2023-09-23 13:46:50.

Alan Wake 2 is funded and published by Epic. It is one of the most anticipated games coming to Epic Games Store this year. Are you planning to buy it ?

View Poll

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The original was posted on /r/epicgamespc by /u/galitsalahat_ on 2023-09-23 08:52:35.

The primary reason I choose to buy from Steam is that it's so much faster and compact than EGS. I'm pleasantly surprised with the recent update that it took only several seconds to load EGS! This is a gamechanger and I'm glad they're continuing to improve QoL changes.

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The original was posted on /r/epicgamespc by /u/ImAnthlon on 2023-09-22 19:08:48.

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The original was posted on /r/epicgamespc by /u/fantolost on 2023-09-22 16:00:50.

Who knows why, but there is no game page for Helldivers 2 on EGS while on Steam you can already pre-order the game.

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The original was posted on /r/epicgamespc by /u/conanfredleseul on 2023-09-22 15:49:37.

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The original was posted on /r/epicgamespc by /u/FotherMucker2828 on 2023-09-22 14:49:07.

Price is much lower compare to Steam version. Im planning to buy it, But i wonder why the price is much lower?? Buy or Nah?

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The original was posted on /r/epicgamespc by /u/The_Merciless_Potato on 2023-09-22 13:16:20.

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The original was posted on /r/epicgamespc by /u/AlleyOfRage on 2023-09-22 09:07:42.

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The original was posted on /r/epicgamespc by /u/iceleel on 2023-09-22 05:51:47.

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The original was posted on /r/epicgamespc by /u/Rand-Omperson on 2023-09-21 22:40:26.

Will there be free games again?

Which games are potential candidates?

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The original was posted on /r/epicgamespc by /u/PCMachinima on 2023-09-21 23:27:25.

Before this update it was taking about 15 seconds to launch, and now it takes a max of 6 seconds.

Here's a gif I made of the launcher opening at the same time as Steam, to compare launch times.

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The original was posted on /r/epicgamespc by /u/kiwi_pro on 2023-09-21 16:55:18.

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The original was posted on /r/epicgamespc by /u/PCMachinima on 2023-09-20 21:18:08.