WalkScape

Hello!

Seems like our servers had an excellent May Day as well, and it decided early this morning that it's already 15th of May and gave access to 871 supporters.

We decided that it is not nice to take away the access now that the mistake has already happened, especially from our paying supporters. Everyone will keep their access that the server already granted, and to keep things fair we have modified the code so that it will grant access to anyone who has supported before 23:59 UTC+0 today, 2nd of May. If you support after this time, you will need to wait until the Wave 4 properly launches on 15th of May, at 12:00 UTC+0

FAQ

• Why do supporters after 2nd of May, 23:59 UTC+0 still need to wait?

If we opened the floodgates right now for more than the existing supporters, it would affect our ability to complete the work that's remaining to be done significantly. This could at worst lead into a delay for the Wave.

• What is missing from Wave 4?

This is important - the step graphs, 30k step achievement, and iOS smart watch support are still waiting to be fixed. Supporters who gained access earlier than was supposed to should expect that there are currently some issues. We are working to fix these ASAP.

• What caused this issue (technical explanation)?

We use extensive caching on the server to minimize the number of unnecessary database calls. We had cached both the start date and end date for wave separately, so these two values were not updated in sync. This caused the server first to update wave end date, but left the wave start date for a short moment as the previous value until the cache was refreshed. This resulted the server thinking that the wave is already open for a short moment.

Thanks for the patience, and have nice walking everyone! We are also aiming to release a hotfix addressing most glaring issues today with some new content to spice things up a bit.