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UPDATE: Pictrs has been fixed, images should be normal now, some old images will be missing temporarily (self.lemmynsfw)

submitted 1 week ago* (last edited 6 days ago) by bobbiguy2122 to c/lemmynsfw

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Update 1: This is an issue with cloudflare, we are having issues with the account that hosts the site, we are contacting cloudflare support about the issue.

Update 2: we have switched s3 providers and images should be working again, older images may be missing, we will have to do a merge with the old s3 storage backup into the new provider, we plan to do this soon, but all new images will work as expected, sorry for the issues and thanks for your patience and kindness while we were working on the fix

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[-] Remina_04 4 points 6 days ago* (last edited 6 days ago)

I know you're doing your best and I hope it will work as usual soon. I'm here to report my situation. Right now I can't see any photo from my communities, neither the profile pics. I tried to upload something new and it reported an error message. I even tried to edit an old post recharging the image, but nothing changed. Thank you for what you're doing.

EDIT: it seems I can unload totally new pics, not the old ones I already used.

[-] bobbiguy2122 8 points 6 days ago* (last edited 6 days ago)

If you edit old pics and change something small it will allow you to upload it, it's trying to find the cached version of that picture that you've uploaded, but because we moved storage systems, that image doesn't exist. We're going to restore old images as soon as we can, but cloudflare has been giving us trouble still. We currently are still waiting to hear from cloudflare support about removing the lock on our account. Once that's resolved we will be able to copy everything in the old b2 bucket into the new one

[-] Remina_04 1 points 6 days ago

Thank you!

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this post was submitted on 16 Jul 2025

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