If this seems exaggerated to you then you haven't worked in IT long enough (lemmy.world)

submitted 3 weeks ago by [email protected] to c/[email protected]

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[-] [email protected] 17 points 3 weeks ago

All it's lacking is blaming "IT Person" for all of the problems.

[-] [email protected] 6 points 3 weeks ago

And when everything is working perfectly complain about IT department existing.

[-] [email protected] 15 points 3 weeks ago

Despite not answering their phone or responding to emails, they’ll still complain if you try to close the ticket.

[-] [email protected] 8 points 3 weeks ago

The quickest way for me to get a response to a ticket is to put in the notes "closed due to lack of response".

There is usually somone complaining about it within the hour.

[-] [email protected] 4 points 3 weeks ago

This happens with far too many IT questions online.

[-] [email protected] 3 points 3 weeks ago

I have only encountered this with corp to corp really. Individuals I find responsive but tickets from clients its like I ask for details and about half the time they just don't respond.

this post was submitted on 02 Jul 2025

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