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The original was posted on /r/onguardforthee by /u/GirlWhoCouldExplode on 2025-03-27 16:29:05+00:00.
I'm really frustrated and need to vent.
Most people paying attention know that Ford has been undermining our healthcare system while trying to privatize it as much as possible. A new trend that is starting to happen is that family Dr.'s are forcing patients to either pay a monthly subscription or be charged exorbitant fees for services not covered under OHIP.
This month, I got an email from my family Dr.'s office. The office is using a new program with a tiered subscription planned. I will now be charged $25 per prescription refill requests, or pay $40 a month for unlimited refill requests on the tiered plan. My son and I both have health issues and have quite a few prescriptions. Now the way to avoid this would be to book appointments to get all your refills on a regular basis. The issue is that is something that is now extremely hard. I just called my Dr.'s office and I cannot get an appointment until June. I literally can't book an appointment for my son with his Dr. (we have different doctors at the same clinic). They say April is fully booked and the May schedule isn't set yet. The office had been relying on nurse practictioners. They don't see to have any at the moment, and thus are understaffed. I don't really blame the office, but I do blame Ford's Government for getting us to this point.
But guess what? The program they are using is Healtheon, which is an American company!!! Why are we allowing American companies to profit off of our universal healthcare system at all, never mind during a trade war! This is a program that is, quite literally, making our universal system into a tiered one. I'm posting their plan details below.
Basic Patient Plan ($25 per month, $40 for family of two, $60 for three, $80 for four)
- Enhanced Administrative Services
- Dedicated Phone Access
- Clinic communications are streamlined with a dedicated phone number for convenient inquiries and easy access to clinic support.
- Book Appointments Online
- Say farewell to the hold music, limited office hours and phone tag. Our online booking system offers convenience and allows you to take control of your own schedule.
- Online Prescription Refill Requests
- Our form simplifies prescription refills—no calls or clinic visits. Just fill out the form. Your clinic handles the rest, automatically faxing approved renewals to your pharmacy. This ensures accuracy and minimizes errors for a swift refill.
- AI-Powered Technology
- Integrated AI Chatbot & Voicebot
- The power of an integrated AI-powered technology in a primary care is transformative, offering many benefits for both healthcare providers and patients alike.
- Chatbots are available round-the-clock, allowing patients to access clinic information and support at any time, even outside of regular clinic hours.
- We are also bringing a Voice Bot to your clinic very soon, that will be able to provide immediate responses to inquiries, eliminating the need to wait for office hours, leave voicemails or navigate through phone menus.
- Team-Based Care Model
- Healtheon aims to bring a Team-Based Care approach to your clinics, offering patients a wider selection of healthcare services. The primary care structure is evolving, many physician responsibilities can be fulfilled by nurse practitioners, physician assistants or IMGs, realigning a physician’s time to see more medically critical or urgent patients.
- By leveraging the skills and qualifications of other healthcare professionals, clinics can collectively see more patients and ensure a more holistic approach to care is provided.
Essential Patient Plan ($44.99 per month, per person)
- Healtheon Expert Second Opinion
- The Premium Patient Bundle offers patients access to RCM Health Consultancy’s extensive network of healthcare specialists and professionals around the globe from world-class medical centres like John Hopkins Hospital, Harvard, and many more.
- The second opinion is available for patients with any of the following conditions:
- Heart attack
- Stroke
- Cancer
- Auto-Immune Disease
- Endocrine Syndromes
- (Addison’s disease, Cushing’s Syndrome, Hyperthyroidism, Hypothyroidism, and unstable diabetes)
- *Note: If the patient has had these problem within 12 months of purchasing the Premium Bundle, then the virtual case review service is not available to that client.
- Healtheon Virtual Case Review
- For patients facing more complex challenges and require a second opinion pathology or radiology review. The premium plus bundle offers:
- Case conference with the family doctor, the treating team, the individual of concern, the family and the team at RCM Health Consultancy.
- Provided a medical research report outlining new advances in the treatment of the condition, a report outlining the leading authorities using new advances in treating the condition, and sessions with RCM Health’s team to explain the new advances and the benefits of those new advances.
- RCM Health will direct the client and family to the centres of excellence providing these advanced treatments, submitting referrals and providing advocacy services to re-integrate the patient into a treating team in their home province if necessary.
Edit: typos.