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How does someone send a phishing email using a legitimate domain? (notification.intuit.com in this case) (lemmy.ca)

submitted 4 months ago* (last edited 4 months ago) by [email protected] to c/[email protected]

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A friend received a spam email from [email protected]

Intuit is a real company, and intuit.com is their real domain. Looking online, a number of people received this scam email a few months ago, and then again over the last week.

If you came across this post from Google, this is why it reeks of a scam email:

12 of other email addresses are listed in the to and cc fields
it says that a subscription is set to renew, "$399.99 will soon be taken out of your account" and that it will happen within the "next 24 hours". Classic sense of urgency
It includes an 888 phone number that does not come up as any legitimate number, and it includes a PDF which my friend did not download in case it is malicious

Does this mean that Intuit lost control of that subdomain, or is there another way that someone might be spoofing it? I can have my friend check any other metadata if it would be helpful.

If you came here from Google, welcome to the Fediverse :)

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[–] [email protected] 2 points 2 weeks ago* (last edited 2 weeks ago)

We received a few of these at work and they indeed looked legit, according to the headers.

i think what's happening is intuit offers some sort of online invoicing, and people are abusing that service to send phishing email's. similar to how people abuse some of PayPal's features to send legit looking email's, but with phishing links or phone numbers.

again, this is just a guess.

edit: oops, this is a 4 month old post, I should pay more attention to where I am haha.