this post was submitted on 05 Jun 2025
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Widespread internet outages are being felt around the North Island, telecommunications company Voyager says.

It says it has identified an issue affecting "Chorus Wellington UFB (ultrafast broadband) handover".

"This handover services Wellington, Kapiti, Hutt Valley, Palmerston North and through to Napier."

Voyager said Chorus had identified the source of the issue and are working on a fix.

Currently around 90 percent of connections are offline.

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[–] [email protected] 4 points 2 weeks ago (1 children)

It's also affecting phone lines, I tried to call a landline number earlier today and got nothing. I guess they use a VoIP system?

[–] [email protected] 4 points 2 weeks ago

Highly likely. Commercial systems have been internet based for years. Residential landlines are very often over the internet. Spark has been moving people to 4G routers for home internet, with landlines plugged into them for VoIP. There is a plan to decommission the copper network by 2030: https://www.rnz.co.nz/news/business/557618/copper-network-retirement-a-step-closer-what-you-need-to-know