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Half of companies planning to replace customer service with AI are reversing course
(www.techspot.com)
this post was submitted on 13 Jun 2025
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Technology
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Well yeah, when ai started to give people info so wrong it cost the companies money this was going to happen.
They fought him over ~700CAD. Thats wild.
They did the same for me when my mother passed (no AI, just assholes though).
Very true. Air Canada doesn’t need AI to be terrible.