this post was submitted on 07 Jul 2025
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The ones being implemented into emergency call centers are better though? Right?
I called my local HVAC company recently. They switched to an AI operator. All I wanted was to schedule someone to come out and look at my system. It could not schedule an appointment. Like if you can't perform the simplest of tasks, what are you even doing? Other than acting obnoxiously excited to receive a phone call?
Pretending. That's expected to happen when they are not hard pressed to provide the actual service.
To press them anti-monopoly (first of all) laws and market (first of all) mechanisms and gossip were once used.
Never underestimate the role of gossip. The modern web took out the gossip, which is why all this shit started overflowing.