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this post was submitted on 22 Jul 2025
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It has nothing to do with discounting it, it has to do with paying for the labour involved in the sale and refund process, which takes worker time.
And it's a cost of doing business that the business should pay.
The customer always pays, not the business.
Do you want to pay extra because other people return items?
You act like every return is a scam.
Do you want to pay for a product you didn't get?
There's no restocking fee for an item that you didn't get, because it's not a return.
A company charging you a restocking fee in that situation is a scam.
Fine I guess I have to spell it out. You get the crappy product, return it and pay a restocking fee. You just paid to end up with nothing. Get it now?
Do your research before buying something?
Yeah, totally easy. No such thing as fake reviews.
I've sat in chairs that my friends swear by; Secret Labs. Not comfortable to me. And guess what, no place to sit in one anywhere near me. Got lucky and sat in one in the UK. Dodged a restocking bullet there.
Thats fine, but then restocking fees become part of you wanting to test things.
That shouldn't be on the manufacturer or other customers.