this post was submitted on 04 Sep 2023
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[–] [email protected] 9 points 2 years ago (2 children)

See, this is weird. Normally I get a refund the moment I drop it off at UPS/Kohls/USPS. They don’t even wait for the item to actually reach their warehouse most of the time. This includes a $4k laptop with a DOA thunderbolt port.

[–] [email protected] 1 points 2 years ago

That had been my prior experience as well. I've bought and returned several more expensive items in the past, but I think they've made some recent changes to their return policy. Now they're not returning funds for expensive items until they've checked it in.