this post was submitted on 27 Nov 2023
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Several departments where I work had massive layoffs in favour of implementing customized versions of GPT4 chatbots (both client facing services and internal stuff). That’s just the LLM end of AI.
That’s not even considering the generative image spectrum of AI. I fear for my companies graphics, web design, and UX/UI teams who will probably be gone this time next year.
I work freelance but occasionally needed to partner with artists and other stuff. But I now use various “ai” projects and no longer need to pay people to do the with as the computer can do it good enough.
I’m not some millionaire, I’m just a guy trying to save money to buy a house one day, so it’s not like a large economic impact, but I can’t be the only one.
Ux is not about drawing pictures. That work is already automated by ui kits anyway. Ux is about thinking through requirements and research.
I know very well what UX is having studied it as my major in uni. Senior executives do not know what it is and have and are making decisions to “replace” them with LLMs and “prompt engineers”. I see it daily at work.
There is a great disconnect where hiring managers and executives see LLMs as a quick win that will cut costs and make moves to cut costs without doing any analysis.
Suits are idiots. No argument there.
I can tell you now that AI won't come for UX/UI teams, at least not in the near future. Clients rarely are able to really articulate what they need out of software and until AI is smart enough to suss that out, we're good. That being said, I'm sure there will be companies that try to go that route but I doubt it will work, again, in the near term.
I’m not saying that AI will properly come for UX/UI teams.
It already is. AI is as you said not smart enough to evenly replace UX/UI teams, but managers and executives and csuite individuals don’t understand that. AI has been sold to them as a quick win that lowers costs. To give you an example, 3 members of our CX team were replaced by an annual license to Enterprise GPT-4 and some custom training for business stuff. In the last 2 months so much has broken down with it/hasn’t worked well and clients complained so now we are subcontracting a Bangalore firm to try and fix it. Pretty sure we’ve exceeded those 3 people’s salary costs by now.
Oh we're in agreement here. AI isn't coming for us, the bosses are.