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Plans for mass closure of railway ticket offices in England confirmed (www.theguardian.com)

submitted 2 years ago by [email protected] to c/[email protected]

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Rail firms have announced plans for the mass closure of England’s ticket offices to “modernise” the railway, ramping up the battle with unions and infuriating disability and passenger groups.

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[–] [email protected] 5 points 2 years ago* (last edited 2 years ago) (1 children)

I'm fine with this. As long as there's staff by the machines to provide advice and assistance. Although if its going to rain, there should be a roof over their heads. Plus in case a customer gets violent, it would make sense to put up some kind of glass screen too. And maybe a queue system so people don't bombard them.

[–] [email protected] 3 points 2 years ago

The great thing about ticket offices is if you need someone you know exactly where to find them.