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The delivery driver was working at that time, why wasn't the receptionist!?
edit: Thanks to everyone who's pointed out that this is a scam - and who gave advice/or worried about me. I was half asleep this morning, it didn't click (though I did notice that the url wasn't evri - I'm too used to vendors passing me over to third party websites). It doesn't help that the evri helpline is robots only. No bank details lost though.
Not the US, and not complaining about the country. I agree with @theskyisfalling the driver probably just posted that they had tried to meet quotas or whatever, but the business mechanism that tries to trick you into paying a small amount is a feature not a bug. Whatever way you look at it, it's a dark pattern that skims money. [edit:spelling is hard]