A Boring Dystopia

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Roku TV bricked until agreeing to new terms of service (mander.xyz)

submitted 1 year ago by [email protected] to c/[email protected]

25 comments fedilink hide all child comments

cross-posted from: https://programming.dev/post/10891020

See title - very frustrating. There is no way to continue to use the TV without agreeing to the terms. I couldn't use different inputs, or even go to settings from the home screen and disconnect from the internet to disable their services. If I don't agree to their terms, then I don't get access to their new products. That sucks, but fine - I don't use their services except for the TV itself, and honestly, I'd rather by a dumb TV with a streaming box anyway, but I can't find those anymore.

Anyway, the new terms are about waiving your right to a class action lawsuit. It's weird to me because I'd never considered filing a class action lawsuit against Roku until this. They shouldn't be able to hold my physical device hostage until I agree to new terms that I didn't agree at the time of purchase or initial setup.

I wish Roku TVs weren't cheap walmart brand sh*t. Someone with some actual money might sue them and sort this out...

EDIT: Shout out to @[email protected] for recommending the brand "Sceptre" when buying my next (dumb) TV.

EDIT2: Shout out to @[email protected] for recommending LG smart TVs as a dumb-TV stand in. They apparently do require an agreement at startup, which is certainly NOT ideal, but the setup can be completed without an internet connection and it remembers input selection on powerup. So, once you have it setup, you're good to rock and roll.

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[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (1 children)

Right. Hey man, you go right on ahead and sue every software company and service provider that makes you sign terms of service before you can use whatever the product is.

Let me know how it works out for you. You guys are acting like this is the first time you've ever had to click on "I agree"

[–] [email protected] 19 points 1 year ago (2 children)

That's not the problem though. The problem is I buy a $500 TV and willingly agree to the terms of service as they are when I first turn it on. Then a year later they change it out from under me and force me to accept new terms. If I disagree, I essentially have to shell out for a new TV since I won't be able to use my current one. They've basically forced me to accept or pay. That's what people are complaining about.

[–] [email protected] 7 points 1 year ago

"I have altered the deal. Pray I do not alter it further."

[–] [email protected] 1 points 1 year ago (1 children)

Don't connect your TV to the internet.
Problem solved.

[–] [email protected] 6 points 1 year ago (1 children)

That kind of mentality for these issues feels a bit like "find the least uncomfortable position with a boot on your neck. See, no problem."

[–] [email protected] 1 points 1 year ago (1 children)

How is not connecting your TV to the internet having a boot on your neck? If you're complaining about what happens when you connect it, then simply don't connect it. It's not rocket science.

[–] [email protected] 4 points 1 year ago (1 children)

Are you intentionally ignoring the large chunks of context of the topic being discussed?

[–] [email protected] 1 points 1 year ago (1 children)

The context that OP bought a TV branded by an Internet service and is upset they have to agree to TOS when they connect that TV to the Internet?

No, I understand 100%. What's your problem getting it?

[–] [email protected] 3 points 1 year ago (2 children)

Well you don't seem to be getting it 100%. You again left out the important context that the TOS changed in a substantial way since what they agreed to when they purchased it. Maybe you should tone your aggression down a smidge if you are going to be wrong.

[–] [email protected] 1 points 1 year ago

Hmmhm

[–] [email protected] 1 points 1 year ago (1 children)

You know what solves that changing of the TOS issue?
That's right, it's not connecting your TV to the Internet.

Shocking, I know.

[–] [email protected] 1 points 1 year ago

It doesn't solve that issue though does it? It lets you continue to use the TV with diminished functionality from what you paid for and agreed to. You're still acting aggressive while wrong and ignoring parts of the issue. Shocking.