this post was submitted on 06 Mar 2024
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Highlighting the recent report of users and admins being unable to delete images, and how Trust & Safety tooling is currently lacking.

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[–] [email protected] 70 points 1 year ago (2 children)

That OP has been crying everywhere about the Lemmy devs being mean to him. Saw a few threads of his here on Lemmy.

[–] [email protected] 87 points 1 year ago (3 children)

Ya, reading the GitHub issue sounds entirely like burnt out devs being abused by users. It's a massive issue in open source.

The Late Night Linux and Linux Dev Time podcasts talked about exactly this in a recent episode. It can be extremely demoralizing to do all this work for free for a project only to be inundated by ungrateful people demanding you fix something or implement a feature they want. Many open source projects have died because of that.

[–] [email protected] 45 points 1 year ago* (last edited 1 year ago) (2 children)

We're not talking about a user demanding you release a flatpak build targeting their personal linux distribution running in a VM'd WSL, we're talking about a consumer facing social app that doesn't include the functionality for a user to delete something they added.

You know what the acronym used for describing the most basic functional web app api is?

CRUD - Create, Read, Update, Delete

[–] [email protected] 11 points 1 year ago (1 children)

You seem to know what you are talking about. Have you made a pull request yet?

[–] [email protected] 7 points 1 year ago* (last edited 1 year ago) (1 children)

Have you learned how to program to fix the problem?

It doesn't seem worth my time to learn Rust just to submit a PR to devs who behave like that, they'll just reject it and be pithy, like they are when a user asks them to comply with EU privacy law.

[–] [email protected] 5 points 1 year ago (2 children)

It doesn't seem worth my time to learn Rust just to submit a PR to devs who behave like that

Ya, this is exactly the attitude that burns out devs and kills projects. Congrats for being super entitled towards a free project.

[–] [email protected] 4 points 1 year ago (1 children)

It is not entitled to expect a published project to comply with basic privacy legislation and not be illegal to use.

If your bar for this project is that much below basic consumer expectations, then this project was always going to fail.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (1 children)

It is not entitled to expect a published project to comply with basic privacy legislation and not be illegal to use.

No it's not. But what is entitlement is bombarding voluntary devs with garbage requests. Is this particular issue entitlement? No. But having seen the various requests made over the last year or so there's a breaking point where a person gets overly sensitive.

Think of being pestered ALL day at work over garbage and having an all around bad day. Then on the way home you jump into a store to pick something up and someone says something annoying but ultimately innocuous to you. Some people can handle it in stride, some people's nerves get frayed.

I'm not excusing the devs here. I don't actually know what their thoughts are. But from personal experience in the dev world and from what I've seen, it looks to me like they're getting frustrated by users.

And they might be in a region where the privacy concerns don't apply to them. And I agree that it's a problem, but ultimately it's their right and prerogative to not implement.

Remember, absolutely no one here has paid a single CENT to the devs for their work (not talking about donations).

So complaining about the quality of their work while you are benefiting from it for free is literally entitlement.

[–] [email protected] 1 points 1 year ago (2 children)

I understand having frayed nerves, I even understand snapping at someone because you're having a bad day, and I do feel sympathy for the devs, and wouldn't hold this against them (especially since they're at least providing a nuke everything option that will address it).

But the line between entitlement and reasonable expectation is not one of monetary compensation.

Engineering ethics does not let you off the hook just because no one paid you to build what you built. If an engineer goes to the park and unilaterally builds a playground that doesn't meet basic legislated safety standards and kills a kid, they're not off the hook. They will be investigated by their professional body and have their license revoked.

Hell if they just build a playground off in the woods on their own private land but don't take reasonable steps to prevent kids from accessing or using it then they will have their license revoked.

[–] [email protected] 1 points 1 year ago

Your failure to provide a reliable source for your claims is not my problem.

If you cannot provide a reliable source of your claims, your claim will be dismissed.

[–] [email protected] 1 points 1 year ago (1 children)

Hell if they just build a playground off in the woods on their own private land but don't take reasonable steps to prevent kids from accessing or using it then they will have their license revoked.

Sure, but if you want to extend the analogy that far, then the devs are just posting free plans online on how to build a playground. It's the instance owners who physically build the "playground" and are liable.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (2 children)

Again, that does not matter. If an engineer published those plans online and you built it and your kid died they would have their license revoked and face likely criminal liability.

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[–] [email protected] 9 points 1 year ago* (last edited 1 year ago) (1 children)

we're talking about a consumer facing social app

What we're talking about is a complete free and open source project that's built and maintained completely through volunteer labour.

There are zero obligations towards the people actively using the software.

While I agree that the functionality should exist, the devs can literally do whatever they want. Nobody is paying them.

Edit: you're also seeing only a single instance of a conversation. I can guarantee that the devs have been dealing with asinine and demanding users for a while now. There comes a point where your patience wears thin.

[–] [email protected] 6 points 1 year ago* (last edited 1 year ago) (1 children)

There are zero obligations towards the people actively using the software.

Yes, there are, and that obligation is to not publish something as production ready if it is illegal to use because of how it's built.

I'm a software developer, I understand exactly how frustrating user demands are, that was still a completely and utterly unacceptable way to respond to a very politely worded request for software that literally just doesn't break privacy laws to run.

As the commenter pointed out, if you don't want to fix it, fine, but then you absolutely have a moral, ethical, and professional obligation to document that clearly in your README.md.

[–] [email protected] 3 points 1 year ago (1 children)

Yes, there are, and that obligation is to not publish something as production ready if it is illegal to use because of how it's built.

No, there really isn't. Do I feel that project owners should follow good practices for maintaining clean code that also allows users to keep things legal? Absolutely I do.

But that is not the same thing as an obligation. If there was a single cent exchanged between the devs and anyone else (donations do not count) then this conversation would be entirely different.

I don't agree with the devs' stance. But it is 100% their prerogative to say no. It's their project, not ours.

I'm a software developer, I understand exactly how frustrating user demands are

As am I.

that was still a completely and utterly unacceptable way to respond to a very politely worded request

I agree.

As the commenter pointed out, if you don't want to fix it, fine, but then you absolutely have a moral, ethical, and professional obligation to document that clearly in your README.md.

No, you absolutely do not. Although I do somewhat agree on the professional part, but it's still not an obligation. It's completely unprofessional, but that's different than it being an obligation.

[–] [email protected] 2 points 1 year ago (1 children)

The word obligation is not as narrow as you're using it:

obligation /ŏb″lĭ-gā′shən/

noun A social, legal, or moral requirement, such as a duty, contract, or promise, that compels one to follow or avoid a particular course of action. "Are you able to meet your obligations?" "I have an obligation to attend their wedding."

Does he have a contractual obligation? No, no contracts were signed. Does he have a legal obligation? No, the license file in the project absolves him of legal liability.

But he absolutely has a moral, social, and professional obligation to do so.

[–] [email protected] 2 points 1 year ago (1 children)

If you want to apply such a better definition, then you have an obligation to learn Rust and submit a PR to bring the project into compliance. You have a societal obligation since you are aware of the issue and use Lemmy.

You owe it to your fellow Lemmites. Lemurs? Lemmings? Whatever the term for a Lemmy user is.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (1 children)

All I have an obligation to do is give back to society, and I do so through taking care of my parents and grandparents, volunteering teaching classes every weekend at the community center, volunteering to upgrade and maintain an app for a non profit, donating to charity, open source projects and news organizations, helping my elderly neighbours with their snow and leaf clearing, etc.

And if you find one of my open source github projects will cause a user to violate a local law, kindly file an issue and I'll immediately update the README.md and take it down until the issue is fixed.

[–] [email protected] 2 points 1 year ago (1 children)

And if you find one of my github projects that will cause a user to violate a local law, kindly file an issue and I'll update the README.md / consider taking it down until the issue is fixed.

100% your prerogative.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (1 children)

Nope, it's my moral, ethical, and social obligation as a person, my professional obligation as a professional software developer, and if I had bothered to file the paper work for my engineering license, would also be my legal obligation as an engineer.

[–] [email protected] 1 points 1 year ago (1 children)

Again, 100% your prerogative. No one is forced to use any of your software. The only time you must fix it is if you have a contract that outlines those conditions or you are selling licenses to customers in the EU.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago)

Again, you are narrowing the definition of "obligation" to just legal and contractual.

If you just want to think about yourself and how you interact with the world through legal and contractual terms, good luck, it will be hard and miserable and you will be disliked. Otherwise you do have moral, ethical, and social obligations for everything you put into society.

[–] [email protected] 16 points 1 year ago (1 children)

while i think there are people like that i think this particular issue is a serious issue that should be handled properly. i think the conversation should have been much professional from both sides, but nonetheless this issue addresses a serious problem.

[–] [email protected] 3 points 1 year ago (2 children)

Why should it be handled professionally? I don't necessarily disagree, but what makes you say that? This isn't a paid job. They aren't working for a corporation. And all of their work is voluntary for a free project.

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)

there is a lot of difference between a random internet forum and an issues forum. also that particular issue was made with good faith even though both of them might have gone overboard. people suck a lot and might even make stupid arguments or issues. people stick to your work because they like it and they hope it will continue without dying next day, even though you do it voluntarily. this gives more weight here since their work is more like an internet forum where people voice out their thoughts. given such weight, i think they should have handled it properly, if they did it would not have been made a post or an article. i have no biased opinion for any party here, but since I respect lemmy a lot and doesn't want lemmy to have a bad name, i think their developers should not give in and be unprofessional and give lemmy a bad reputation.

[–] [email protected] 5 points 1 year ago

No space for muh centrism

lol