this post was submitted on 25 Mar 2024
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This is not unique to Blizzard, and has nothing to do with their latest EULA changes. Binding arbitration has been part of their EULA for years, long before the latest one arrived. (The earliest copy I've found is from 2018, and I don't think it was new even then.)
For reference, here's a diff showing the latest changes:
https://rentry.co/yuu78kqd
Both that and the unilateral changing of terms post-sale are horrible practices that we should all pressure our legislators to make illegal, and perhaps reject by voting with our wallets, but singling out one company for it takes attention away from the larger issue: It has been widespread in the software industry for a long time.
One thing to keep in mind, though. They have more money than we do and will use this extra step to make it that much harder for them to face any consequences of their negative actions
Just start sending your own terms back to them. They accepted the terms and provided the thing? Great!