this post was submitted on 07 May 2024
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Jesus christ do these people not understand what “Pause” means? It means my roommate just walked in and wants to discuss something. It means we’re looking at the freeze frame to see some aspect of the shot. It means the same damned collection of events should happen any time a “Pause” control’s been triggered since the invention of playback.
Why are the UX people not fighting them on this? Why does design have to be about breaking everything these days?
UX vet here.
UX usually never ever has the final say on this stuff. Product management, finance, and marketing almost always win out in most companies. Heck, in just about every agile training that is given, people are taught that product management gets the final vote on whether or not a feature gets prioritized.
Amazon is famous for being driven by bean counters and analysts. Many of their product development decisions are driven by measurable short term incremental tests. Amazon has never really known how to build physical or digital experiences that people love.
UX designers present to Directors and VPs; VPs and Directors speak to their C-level; C-level and Board want more money; VPs and Directors tell UX/UI team; UX team complains; designers fired; UI outsourced at 2x rate; Ad driven website achieved; Consumer Satisfaction drops; Revenue increases; Board rich; People poor; Sad
The UX people did have that fight. It ultimately comes down to "take your check and do it, or we can find someone who will"
So why are they taking the checks? Why not fight?
Have you worked for a mega corp?
There is no fighting this head on...but there are options for you know... Some compliance friction :)
I have worked for a mega corp. I fought bad decisions by arguing with management about bad orders.
As a tech friend once told me, “It’s your job to make them understand”
Did you always win?
Because it would still get built with our without them. At least this way, they're the ones getting the checks.
I hope they don’t call themselves “professionals” then
That all sounds great.
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