this post was submitted on 20 May 2024
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[–] [email protected] 91 points 10 months ago* (last edited 10 months ago) (2 children)

those running Facebook groups routinely find that their content isn’t even being shown to those who choose to follow them thanks to Meta’s outright abusive approach to social media where the customer is not only wrong, but should ideally have little control over what they see.

inhales deeply YOU ARE NOT THE CUSTOMER!!! YOU ARE THE PRODUCT!!!!

It astounds me how many people STILL don't understand this

[–] [email protected] 4 points 10 months ago (7 children)

it doesn't make sense, just say they're exploiting customers. Saying "you are product" just make people take it literally and think Facebook is wrapping people up and selling them whole package, organ and brain included, which is nonsense

[–] [email protected] 17 points 10 months ago

Only if you don't think about it.

First you should stop and think: What is a customer?

A customer is someone that a company makes money from.

Then you think: What money have I given Facebook?

None (or extremely little)

Then you think: But Facebook makes billions. How do they do this?

They have loads of very targeted adverts.

So we who are Facebook's customers?

Advertising companies.

What makes ad space on Facebook valuable?

Their ability to target those ads to the right people based off of the data they have about them and to get you (the product) to see those ads.

[–] [email protected] 12 points 10 months ago

Only if you are insanely literal. You are most definitely the product.

[–] [email protected] 7 points 10 months ago (1 children)

Facebook is a cookbook! It was there in the name the whole time!!!

[–] [email protected] 5 points 10 months ago

Facebook is made from people!

[–] [email protected] 6 points 10 months ago* (last edited 10 months ago)

They should take it literally, because it is meant literally!

They're not exploiting customers, they are exploiting people. Those people are NOT their customers.

Facebook is literally selling people in data form. Everything you post, everyone you interact with, everything you look at across most of the web (not just facebook.com) is all catalogued and used to create a fingerprint that is a digital representation of you, and that is their product! "Essence of /u/Melt for sale here"

Their customers are advertisers.

ETA: Link

[–] [email protected] 4 points 10 months ago (1 children)

Saying "you are product" just make people take it literally and think Facebook is wrapping people up and selling them whole package, organ and brain included, which is nonsense

You're the only person I've ever seen who has taken this expression literally.

[–] [email protected] 4 points 10 months ago

Seems like I've been seeing more and more comments on Lemmy that are dumb takes like the one above. Makes me wonder if Lemmy is on the radar of more of the bad faith posters sowing division but having no idea how to get through to the demographic here.

[–] [email protected] 2 points 10 months ago

Sounds like you've been having a lot conversations with 7 year olds, weird.

[–] [email protected] 1 points 10 months ago

Damn metaphors must scare the shit out of you, huh.

And no I don't mean you literally defecate at the thought.