I'm straight-up not comfortable uploading a government document online. Bite my shiny metal toosh, Microsoft.
this post was submitted on 04 Jun 2024
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Microsoft locked my account (one week after forcing me to migrate from my Mojang account), and they require a phone number for "verification". They don't have anything to verify against however. So if someone malicous had gained access to my account, they could just enter their own number and the account is theirs to keep I guess ¯\_(ツ)_/¯
This actually happened to someone I know, with PayPal. She got a spammy looking thing several years ago from PayPal for email validation, that she didn't request, and like a good Netizen she ignored it. Recently she decided to migrate her PayPal account to that email, only to find that original PayPal account was somehow still active, in spite of being unverified. Requests to change the password go to someone else's phone (which they ignore), and PayPal has no process to fix it. They can't delete the account from being associated with that email, even though they know the email is unverified, and that email can't be used to verify another account.
Nobody knows how to get PayPal to fix it. One Redditor claimed to get attention by filing a complaint with the San Jose BBB, but that seems to be too much effort.
While that is an accurate description with them both being for profit protection rackets, the BBB does actually have some success in getting major businesses to fix stuff.
Who's BBB?
Better Business Bureau
Right, I was surprised to see anyone (on Reddit, of all places) saying the BBB was relevant at all, but there it was. maybe they were trolling? She didn't want to expend the effort to find out.
BBB helped me get a refund from Adobe after they restarted my Adobe contract without warning at non student pricing, and when I asked for them to cancel it they would charge me a full year as cancelation fee, so I complained on the bbb site and bam every thing got reversed
I've got a buddy that had a similar issue with Origin (now EA Desktop)... He can't access his games anymore because he used an email that is no longer operated and he has not longer access to it.. So he is basically fucked because EA won't do shit for him.
I wish it were felony illegal to create accounts for someone without a verification email.
I don't have a phone number. Your move, ID skimmers.