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this post was submitted on 12 Aug 2024
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Two months ago I had to buy a new phone because my new bank's app refused to install on the android version of my previous (perfectly working) android phone that I had had for 6 years. The phone brand was not providing android updates for it.
And I was required to install the app because the website of the bank needed a code that only the app could provide in order to access my account.
And the app itself required a code that I could only get by SMS.
In normal situation I would have gone to a different bank but this time I can't because I signed my mortgage with this bank...
And everything is a slog with them, I hate this bank. And I will be stuck with them for decades.
It should be illegal for bank to refuse access if don't have the 'correct' phone OS