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Half of companies planning to replace customer service with AI are reversing course
(www.techspot.com)
This is a most excellent place for technology news and articles.
I sincerely hope this causes every last one of those motherfuckers some serious pain like actual physical pain
Ai hallucinates to fall much to be useful.
If you're gonna have a 24 hours chat bot to answer questions online, fine, but have people on the line ready to solve actual problems.
Then they're smart. The technology is just not there yet.
I don't deal with robots....
How about governments?