this post was submitted on 11 Mar 2025
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Fedibridge
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In my experience, it's mostly a combination of confusing Lemmy UI + user error:
Generally I'm happy to provide support to people in such cases if they reach out to me directly, but at the end of the day, the easiest and fastest solution if the account is truly stuck in limbo is just to create another account.
It's a shame that there is so much potential friction on sign-up, but at the same time, I don't see us reducing the friction on lemm.ee any time soon, because this is the lesser evil compared to bot sign-ups etc that we have seen in the past.
Is there any reason why an automoderation system isn't used to weed out malicious actors, i.e. downvote trolls, spammers, people posting suspicious links. sh.itjust.works already does something like this on their server to deal with trolls, bots, and spammers. They can probably explain it better if you're interested.
CC: @[email protected] @[email protected] @[email protected] @[email protected]
Even with an automod bot doing a lot of heavy lifting, we often manually ban spammers that slip past. And we have to review the bot's actions for false positives, too, so we can revert those actions. It's a very helpful tool but it isn't perfect. I would not want to remove other tools (email verification, captcha) and rely only on the bot.
Email verification and captcha are good, they're annoying and could be better but they're still good. I was more thinking along the lines of not having a questionnaire with manual review, to be fair the way lemm.ee does it isn't that bad but the way other instances do it by asking new users to play 20 questions or share their life story isn't welcoming and will do more to hinder the migration from Reddit and adoption of the Fediverse.
Who does that?
I have seen instances ask for very long essays before, maybe they stopped doing it or aren't around anymore but really the idea of interviewing users before signup isn't conducive to having a social platform with a thriving userbase, it's conducive to having small private clubs.
Some idiot is probably going to say something about growth not being important but that is blatantly not true, no one wants to use a platform with a small handful of people in it, and normies aren't going to want to join a platform they have to beg to join. It's better than invite only like Tildes sure, but not by much.