this post was submitted on 14 May 2025
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I can access jellyfin on my server with my MacBook and AppleTV but my phone can’t log in, not with the webUI or with 3rd party apps. The logs says the log in attempts are successful though.

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[–] [email protected] 1 points 1 month ago (1 children)

So there's a change regarding reverse proxies in one of the recent updates that requires you to specify the approved ip of the reverse proxy. Are you using one? If so, it could be this.

[–] [email protected] 1 points 1 month ago (1 children)

Nope. I just have it WireGuard into my network but as you can see, it’s acting up over WiFi too.

[–] [email protected] 2 points 1 month ago (1 children)

🤔 it's probably something cache related or due to a clock offset then. Beyond that I'm not sure what I would investigate.

[–] [email protected] 1 points 1 month ago (1 children)

But third party apps don’t share a cache.

[–] [email protected] 4 points 1 month ago

The server caches your device ID at some point I believe, although I'm not a jellyfin developer so you'd need to look into their documentation for confirmation if you don't already know yourself.