You're not connected to wifi or vpn from the looks of it. jellyfin is hosted on your local network. You need to be connected to that network for any device you want to access it. The most direct way is to connect via wifi. If you want access from outside your house you'll need to look into opening a remote connection via something like cloudflare tunnel
this post was submitted on 14 May 2025
42 points (100.0% liked)
Selfhosted
49224 readers
437 users here now
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
Rules:
-
Be civil: we're here to support and learn from one another. Insults won't be tolerated. Flame wars are frowned upon.
-
No spam posting.
-
Posts have to be centered around self-hosting. There are other communities for discussing hardware or home computing. If it's not obvious why your post topic revolves around selfhosting, please include details to make it clear.
-
Don't duplicate the full text of your blog or github here. Just post the link for folks to click.
-
Submission headline should match the article title (don’t cherry-pick information from the title to fit your agenda).
-
No trolling.
Resources:
- selfh.st Newsletter and index of selfhosted software and apps
- awesome-selfhosted software
- awesome-sysadmin resources
- Self-Hosted Podcast from Jupiter Broadcasting
Any issues on the community? Report it using the report flag.
Questions? DM the mods!
founded 2 years ago
MODERATORS
That, or your phone is using an overridden DNS server and not your local DNS resolver while on your own network. Common with Android specifically.
I am on iPhone here. I do have the iCloud relay turned on but that doesn’t work on VPNs or local IP addresses.
You will not be able to access Jellyfin with Apple relay turned on unless you open ports on your router to access Jellyfin from outside of your house. That’s true even if your in you own home WiFi.
When they were talking about a vpn, they meant that you would be connected to your own vpn server in your home and that Jellyfin is connected to the same vpn.
icloud relay doesn't affect this because it shuts off when my VPN activates and when at home, icloud relay doesnt affect local LAN IP addresses anyway.
Would you be able to post some more details? Are you using Wifi or cellular data? When your phone fails is there a specific error message? Could you post the jellyfin log where you see the attempts? Are the macbook and appletv using wifi or ethernet?
AppleTV and MacBook are on Ethernet. Iphone is failing on both WiFi and cellular using WireGuard to VPN into the local network. The logs say the login attempts are actually successful.
It'll be really dumb if this works, but try explicitly turning cellular data off. I'm wondering if the connection bridging could be causing issues
eta: oh, and disable wireguard when you're on the local network in case you're not already
The VPN was disabled when switching to WiFi already.
So there's a change regarding reverse proxies in one of the recent updates that requires you to specify the approved ip of the reverse proxy. Are you using one? If so, it could be this.
Nope. I just have it WireGuard into my network but as you can see, it’s acting up over WiFi too.
🤔 it's probably something cache related or due to a clock offset then. Beyond that I'm not sure what I would investigate.
But third party apps don’t share a cache.
The server caches your device ID at some point I believe, although I'm not a jellyfin developer so you'd need to look into their documentation for confirmation if you don't already know yourself.
Did you ever resolve this? I'm curious what it was.
Yes! Access the webUI, delete the servers it finds then readd them.