this post was submitted on 02 Jul 2025
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[–] [email protected] 31 points 5 days ago* (last edited 5 days ago) (1 children)

Yep. And unlike most toothless consumer protection agencies in the US, Procon does not fuck around. They'll even straight up force gaming companies to unban someone from a game if the person felt the ban was unfair, and force them to not only return their entire progress, but all of their items and pay them a sum for the damages. Add that to the fact suing in Brazil is completely different than in the US: everyone is assigned a lawyer for absolutely free during the entire process, and customers win cases against big companies all the time without ever having to spend a single cent.