this post was submitted on 27 Aug 2023
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Another example of blaming the customer, not the manager. I'm there to eat, not run your business. What is with this expectation that customers at a restaurant should decide how much to pay the wait staff and also what the restaurants hours are?
If the kitchen closes early, let the customer know. If your boss forces you to keep the kitchen open for late arriving guests, complain to your boss.
You know you're an asshole,right?
I'm not. Maybe I just go to better restaurants than you. It's very common for the waiter to come by and ask if you want to order anything else before the kitchen closes. If you're not doing that at your restaurant, that's your fault. If a restaurant is starting to clear out, and it's past the poster hours, I'll ask when they're looking to close up to avoid overstaying. But that's as much courtesy as a customer needs to offer.
I just don't understand what your "close" is then. If I come in 14 minutes before close, there's no food? Why would you list your closing time at 10:00 if you won't serve me at 9:50? If your kitchen closes at 9:45 then your posted hours should be 9:45 or earlier. If you're serving multiple courses then your close time should be no later than 8:30 if the kitchen closes at 9:45. If you're a to go place, then it should just be 9:45.
If you're just talking about someone going to Chipotle 5 minutes before closing and hanging out for 2 hours, sure, ya, dick move, but I think you can also just ask them to leave.
Close is when they lock the doors.
You should be considerate enough to realize if you cannot order, eat, pay, and leave by closing. You didn't get there in time.
Closing isnt when they stop taking orders, it's when your supposed to get the fuck out.