this post was submitted on 27 Aug 2023
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I share the common sentiment of disliking corporate coffee shops, but this individual seems to have misunderstood the courtesy aspect. It's actually Starbucks that's providing the courtesy, not this self-centered douchebag.
That's what she's saying, she doesn't have to ask because SB offers it as a courtesy.
For customers who were already in line before closing time.
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Isn't that to serve people who are already in the lane at closing time?
Not often in favour of corps, but it is a bit entitled to knowingly arrive after a places closing time to try to take advantage of that courtesy.
At this point it's not about corporations, it's about how much we expect corporations to exploit their workers for our convenience.
That's pretty much the exact situation they're describing. They were in line before closing, but were 1 minute after closing by the time they actually got far enough up in line to place their order.
Sounds to me like they got in line at 8:01 and it took them 7 minutes to make it to order, ie they were still inside the 10 minute "window". At no point do they say they arrived before closing.
Not to defend this person, but I took it as they were stuck in line behind the other 2 cars and couldn’t get out so they had to not order but then wait for the other cars in front of them to get finished before they could leave. Which is frustrating, but no reason to give 1 star for people who are just trying to go home close to when they’re actually supposed to be able to.
They didn't say that though. They said they got in the drive through line at 08:01, which would have already been past closing. They knew what they were doing, and the employees were clearly having none of that
That 8:01 part is probably a lie, as well. More like 8:10.
Won’t be back to this one.
Wait. No. Come back…
Too many people seem to think that being a customer at a company makes you the boss of the employees who work there.
These people need to get a grip and learn a little bit of self responsibility. The opening hours are posted, likely on the business doors, on their website, on their google page, multiple delivery app pages, etc. It takes like 5 seconds max to look at just one of those options. If you can't be bothered to even take those 5 seconds to at least look, it's on you if they're closed.
I hate the entitlement too. These posts always come off like "MY order is more important that anything else in your life. Someone went out of their eay to be kind to me here before, so now the entire staff owe that to me, every single time. I didn't get my way today, so I'm going to try to damage the reputation of the entire business".
Yeah lady, I'm sure they're going to miss customers that can't follow direction, take self accountability, or show empathy, while also expecting the schedules of the entire shift to be bent in their interest. Totally.
I worked at Starbucks for way too many years. I have never heard of a “10 minute rule”. That’s absolute nonsense.
I have a 15 minute rule. Unless unavoidable I don't go to any establishment if they are closing within 15 minutes. Why bother them as they are trying to get out of work and go home. Especially restaurants.
gets to restaurant after closing
restaurant is closed
shocked pikachu face
Reminds me of my dad yelling at a dude at sears because they no longer carried his brand of pants. To be fair, I guess he did get the last laugh being that sears is dead. Starbucks will outlive humanity.
Too dumb to back out…why would you wait behind all of the people who got in line when the store was open? 😂