Chat

7509 readers

1 users here now

Relaxed section for discussion and debate that doesn't fit anywhere else. Whether it's advice, how your week is going, a link that's at the back of your mind, or something like that, it can likely go here.

Subcommunities on Beehaw:

AskBeehaw

This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

founded 2 years ago

MODERATORS

[email protected]

Americans are explaining why they don't say 'you're welcome' in customer service settings after foreigners complained that 'mmhmm' comes off as rude (www.insider.com)

submitted 1 year ago by [email protected] to c/[email protected]

37 comments fedilink hide all child comments

I was watching a video from two years ago about different social norms and this showed up. Found someone questioning the same eight years ago on reddit (when it seemed less normalized). It feels so weird not being aware of this shift, even as a foreigner.

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 20 points 1 year ago (4 children)

ive worked customer service for a few years now and I don't really ever say "you're welcome." I dunno why but I just say "have a nice day/evening/night"

[–] [email protected] 9 points 1 year ago

I'd find this as nice/polite as a customer 😊

[–] [email protected] 2 points 1 year ago

I'm exactly the same. I also used to use a generic "have a good one" because I didn't know what time it was during my evening shift. I did have a person make a minor scene once, saying he hated when people said that because he didn't know what "one" was in reference to, though.

[–] [email protected] 2 points 1 year ago

My time in retail has stuck me with the response "Oh no, Thank you.".

[–] [email protected] 2 points 1 year ago

My typical response was always to well-wish. "Take care" "Have a nice evening" "Happy Friday" Whatever.