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TurboTax maker Intuit spent millions in record lobbying blitz amid threats to tax prep industry
(www.opensecrets.org)
this post was submitted on 07 Feb 2024
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TurboTax lobbys the US Government heavily to keep free alternatives from existing. At one point in time, the IRS was going to allow everyone to be able to report their taxes directly via their website and Intuit and the rest of the tax preparation software developers moved heaven and earth to kill the legislation that would have allowed it.
So, to answer the question, there's nothing wrong with TurboTax except for the fact that it's run by a private company that charges you a fee for something that the federal government could operate for free. If you want to keep paying a 3rd party to send the IRS the information they already have, then the system works just fine.
What we do and what we tell our kids we do are often very different
The IRS launched a free direct file this year though that some taxpayers can use.