this post was submitted on 01 Mar 2024
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I'm probably in danger of over explaining the joke, but this actually does happen. The best part about this is people will actually contact support for online stores and just say that they found an item. No concern, no questions, just hi I found this. There are people that will do this every week, for years.
New customer service agents will go through the steps, how can I help you with it? Were you looking for a different item? Etc etc. And the conversation will go absolutely nowhere because no one knows why the hell people like this do these things and the customer will never provide any information. Eventually you give up and just say that's great! You can go ahead and buy it!
And the customer will say "ok thx" and disappear until next time. Most of the time these people never even place any orders.
Usually when a customer talks to a customer service agent, that’s the only customer service agent they’re going to interact with that week. So they treat the customer service agent as though the converse is true, that they are the only customer the customer service agent will interact with that week, forgetting that they are actually the 10,000th.
And that's why mandatory customer service or retail job should be required for every 18 year old for like 6 months.
It really doesn't take long working as a waiter, cashier, phone operator to learn respect for the role.
Okay but does it count if dairy queen fires you before 6 months, asking for a friend