this post was submitted on 03 Mar 2024
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Did you read it? That first paragraph’s last sentence refers you to the section which tells you how to opt out.
I've requested confirmation and have only gotten it once or twice.
What I've started doing is actually just sending them their same exact terms via their corporate registered address (regardless of their instructions) with the arbitration clause and jury trial waiver and just about anything I don't agree to removed. I tell them so long as they continue to provide the services to me, that they implicitly agree to the terms I'm sending them, with any further updates requiring them to send a registered (not certified) letter.
I intentionally do not provide any way for them to identify my account except for the return address.
I figured if I ever had to go to court, one of these things would happen:
So far, no company has ever written me back or turned off my access to the site.
I suggest everyone do this because these forced arbitration clauses are very anti-consumer and we need to start clawing back our rights.
I'm definitely doing it. Worth the cost of a stamp.
I don't even have a Roku TV just an Ultra hooked up to a monitor so not a lot to lose but it's the principal of the thing.
Any reasonable judge will look at this clause and come to the conclusion that Roku is not acting in good faith. It's so blatantly scummy to have a user have to mail in an opt out request on a consumable's EULA update that the consumer never asked for long after the initial purchase.
That's an overly complicated procedure to opt out.
You gotta opt in, then send a fucking letter with a bazillion nitty gritty information.
First of all, shit like this should be made an example of, and it should as easy to opt out than to opt in. Otherwise, it is predatory
What an absurd burden to put on someone. If I can opt in electronically, I should be able to opt out electronically.
Which is the law in countries with consumer protections.
Surprised they don't want it hand-delivered at the top of a mountain somewhere.
Here is an alternative Piped link(s):
What an episode
Piped is a privacy-respecting open-source alternative frontend to YouTube.
I'm open-source; check me out at GitHub.
In my pro consumer country there is an amazing law that states that any contract cancellation procedure cannot be more difficult than the contract sign-up procedure. This means it can’t be through different channels or have more steps.
I know what I'm doing tonight. Once I have the letter with all the details in alignment I'll post an update here to help others.
Got that letter?