this post was submitted on 20 May 2024
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[–] [email protected] 44 points 10 months ago (8 children)

It seems like I'm constantly finding bugs in businesses' apps. Do they not have people test them?

[–] [email protected] 61 points 10 months ago (3 children)

They do, and they have a backlog of hundreds of issues to fix and they must prioritise then. If fixing a bug doesn't make money, it's not priority.

[–] [email protected] 17 points 10 months ago

I deal with this every day. It hurts me to my core.

[–] [email protected] 1 points 10 months ago (1 children)

I am steadfast that I will occasionally take some time and kill off some low hanging fruit. For me, its kind of like a break and lets me clear my head on the bigger issues.

[–] [email protected] 1 points 10 months ago (1 children)

Even then, there are bugs that need multiple people (design, engineering, content, QA, etc) and are not something that can be fixed on a whim.

[–] [email protected] 3 points 10 months ago (1 children)

Those would not be considered low hanging fruit.

[–] [email protected] 1 points 10 months ago (1 children)

The problem is that what users consider low hanging fruit is often not, and what is low hanging fruit for devs, is invisible stuff that users don't notice. The intersection is the tastiest low hanging fruit, but as such it's also rare and easily picked by anyone.

[–] [email protected] 1 points 10 months ago

I never said that users were involved in this. This is just grabbing some bugs off the queue that are simple to fix but have been deprioritized by project manager.

But they do make the customer happy because they are the one that submitted the bug.

[–] [email protected] 55 points 10 months ago

sure they do, you're one of them

[–] [email protected] 32 points 10 months ago

As someone in the dev team for a "business app", we probably know about most or all of them, but they're just not important enough for anyone in management to prioritize them as part of a sprint. It's also possible no one has given us reproducible steps to make them happen, so we just straight up don't know what to fix. Usually the former though.

[–] [email protected] 14 points 10 months ago (1 children)

I would fix that bug but the complete rewrite that management has had me working on for the past two years will make it obsolete anyway.

[–] [email protected] 1 points 10 months ago

Ah, the circle of life

[–] [email protected] 4 points 10 months ago

Sometimes. Other times they layoff the QAs and anyone else whose job is about quality.

[–] [email protected] 2 points 10 months ago

They usually do yes however it's all about prioritization.

You may have hundreds or thousands or open requests and issues.

With tens of thousands of closed issues that were either not reproducible, not actually problems, or largely indecipherable.

There's usually a feature roadmap which is where most of the development money and time is spent. If it's an older business application then certain bugs might easily take weeks to find, fix, test, validate, go through user acceptance, A/B test, and then deploy. But fixing is expensive work, so if the bug isn't severe it's usually deprioritized next to higher priority work.