kinda feel like those individuals shouldn't be allowed to use computers to do their jobs. If you can't master just pass the basics, sorry. Here's a pencil and a pad of paper.

My wife had her HR rep get pissed at her just yesterday for sending an email to her boss and other higher-ups asking why assistant managers at her company can't use the computers theyre on all day properly. She had asked for a screenshot of something so she could see what the other person was seeing and they replied with "I can't do that idk how" and thought that was acceptable?

Luckily the other higher ups told HR to shut up and that she was only mad because it's her job to ensure basic computer literacy and she clearly didn't.

People 100% get into the mindset that "well, I already know the basics, so anything I don't know is advanced user shit so I can't learn it" and it's infuriating