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Generative AI hype is ending – and now the technology might actually become useful
(theconversation.com)
This is a most excellent place for technology news and articles.
That has nothing to do with AI and is strictly a return policy matter. You can get a return in less than 2 minutes by speaking to a human at Home Depot.
Businesses choose to either prioritize customer experience, or not.
You can just go to the order and click like 2 buttons. Chat is for when a situation is abnormal, and I promise you their bot doesn't know how to address anything like that.