this post was submitted on 04 Aug 2023
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I just want a couple videos off the device, everything else is either backed up or recoverable. The device currently can:

  • Stay locked after a reboot

  • Unlock for about 30-45 seconds before restarting and displaying the recovery screen I attached.

  • Boot into recovery/rescue mode (kinda, it shows the android mascot with a red warning icon and the text "no command", but I can't seem to mount it in windows or Linux

Is there any chance at all that I could get files off the device?

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[–] [email protected] 1 points 2 years ago

Working with the limited info I have: google photos was reporting the phone was overheating just before it crashed, it was failing to upload some videos I had just recorded. Best guess, it was a perfect storm of failed actions, overheating, and possibly filling up the storage so much that the swap was basically gone, thus loading stuff on reboot after unlocking created a fatal error loop. I have no way of knowing now, but at least the phone works again! ¯_(ツ)_/¯