this post was submitted on 21 May 2024

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Sync for Lemmy

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I got a new phone, with all the same accounts, but cannot restore my previous lifetime purchases from sync. I'm not sure how to rectify it. (lemmy.world)

submitted 10 months ago* (last edited 10 months ago) by [email protected] to c/[email protected]

14 comments fedilink hide all child comments

Edit: I'm pretty sure that I made a mistake here, in that I tried to use my main credentials to sign in and transfer, but I actually bought the lifetime on a different account. The likelihood that I confused myself with my paranoia is likely high.

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[–] [email protected] 11 points 10 months ago (1 children)

Just to check are we restoring ad free or ultra?

[–] [email protected] 5 points 10 months ago (1 children)

Ad free. Was that a one time per device thing? I bought it the day it was released for the Lemmy version.

[–] [email protected] 8 points 10 months ago (1 children)

Hmm odd. Can you DM me your order number and I'll look into it. thanks

[–] [email protected] 1 points 1 day ago

When are we getting another update?

[–] [email protected] 7 points 10 months ago* (last edited 10 months ago) (2 children)

Have you done this?

Settings shortcut: Settings > Restore purchases

[–] [email protected] 4 points 10 months ago

Indeed. It's confusing why that didn't work. It's literally the same login I have used for over 20 years.

[–] [email protected] 1 points 10 months ago (1 children)

You can share settings pages?

[–] [email protected] 2 points 10 months ago

Yep just long press on the function and it will be copied to the clipboard as a link.

[–] [email protected] 7 points 10 months ago (1 children)

Just to clarify, we are talking about Sync for Lemmy, not Sync for Reddit, correct?

[–] [email protected] 6 points 10 months ago

Of course.

[+] [email protected] 4 points 10 months ago (1 children)

[removed by mod]

[–] [email protected] 4 points 10 months ago* (last edited 10 months ago) (2 children)

Oh dear lord, I don't think it warrants a ping for him. I am perfectly willing to just buy it again, but it's a bit of a curiousity as to why I can't sync it. I'm a software developer, and given all that I know, just transferring my creds over to a new phone shouldn't break any links. The exact same credentials on different hardware shouldn't matter.

I have multiple accounts on varying services, so it's possible I'm missing something amongst the chaos.

[–] [email protected] 4 points 10 months ago

For android specifically it depends on the developers implementation of the specific in app purchase. Some are "consumable" (one time use) and some are permanent (buy once, keep forever. Also should get restored automatically)

Once bought premium for an app that did the consumable iap thing... Haven't touched it since

[–] [email protected] 2 points 10 months ago (1 children)

No idea whether this would work, but have you tried moving app data via adb?

[–] [email protected] 3 points 10 months ago

I have not tried that. I'm too old and tired to futz around with that kind thing anymore.