this post was submitted on 28 May 2024
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Mildly Infuriating

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So I was shopping with my wife today and I said "oh let's see if my membership helps out." So we went and added the same item to each of our carts, and to our surprise, the total was the same! So what is it exactly that I'm paying for in this membership if the items "original price" is higher for me than it is for regular shoppers?

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[–] [email protected] 170 points 10 months ago

Reminder that Best Buy used to serve up a different Best Buy website if you were accessing it from their store kiosks. You would see a deal advertised on their site from home, drive to the store, and then they'd feign ignorance and have you try to find the deal again while there.

[–] [email protected] 99 points 10 months ago* (last edited 10 months ago) (1 children)

Edit: yeah, I am derp, the protection plan is part of the cart and is what makes the "member" price higher without the discount. Leaving my original response in case anyone doesn't know what would be illegal, if it was actually happening here

~~This is, in fact, actively illegal. Companies cannot advertise a "sale price" under a number of circumstances, such as when the price is the same absent the sale (e.g. there's no actual discount) or when the price was artificially raised just prior to the "sale": https://content.next.westlaw.com/practical-law/document/I6dfb3ee4077511e89bf099c0ee06c731/Beware-of-the-Sale-Complying-with-Promotional-Pricing-Guidelines~~

~~In this case, the "regular" or non-member price was raised precisely 0 seconds before applying the uh... "discount". Pretty cut-and-dry violation by any metric.~~

[–] [email protected] 45 points 10 months ago (2 children)

They gave him a protection plan. The price of the item didn't change.

[–] [email protected] 14 points 10 months ago (2 children)

And free shipping. I think he would have been charged for delivery on the non-member order. Probably why he didn’t add it.

Unless the item he is buying is one of the “exclusive offers”, then I don’t really see the issue.

[–] [email protected] 2 points 10 months ago

Well its really hard to say tbh. Delivery isn't available in the top section but has a different area code. On the bottom section it's a different area code but has delivery as an option. Without checking if the top has free delivery without membership when the area code is fixed there's no way to tell. Some places do offer free shipping on cart values over whatever designation they set.

Looks like they got a free protection plan though

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[–] [email protected] 4 points 10 months ago

That's true, I didn't notice that it was part of the cart with a (discounted) price. It looked like an optional extra that could be added. Makes the whole thing a nothingburger. Yet again, a derp is me - at least I have a few dozen friends in the same boat this time!

[–] [email protected] 44 points 10 months ago (1 children)

Pass on the fridge. I have the same one and it will freeze the ones in the back if you don't leave a space between the back of the fridge and your drinks. I can only fill it about 2/3 of the way or it doesn't work very well. I've considered adding a fan inside, and I've even powered a USB fan off a battery pack and it made a big difference.

[–] [email protected] 15 points 10 months ago (1 children)

Technology connections on YouTube did a video on mini fridges a while back. He focused on the peculiarities of one specific model, but one of the things he did to try addressing some of the issues with uneven cooling was add a fan, and he found that it didn't really help and made things worse in other ways.

IIRC, the fridge was designed expecting that certain parts would be cooler than others and accounted for that in how the compressor cycled on and off, but with the added airflow those parts stayed warmer than expected so the compressor never shut off.

This fridge very well might be different, and maybe the fan is helping in your case, but you might want to check that video out so you have some things to look out for in case it's causing other issues that you may not be thinking about.

[–] [email protected] 5 points 10 months ago (1 children)

Link to the YouTube video in question

Only Technology Connections could get me to watch a one hour video about a fridge.

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[–] [email protected] 41 points 10 months ago (1 children)

You got a free protection plan, according to the image you posted.

[–] [email protected] 40 points 10 months ago (1 children)

I mean, you got a 2 year extended warranty and free delivery, both of which I’m sure Best Buy charges for.

[–] [email protected] 13 points 10 months ago* (last edited 10 months ago)

Yep, that protection plan is $1.49. The real sin here is having the "Original Price" not be an obvious order total, but that's pretty minor.

[–] [email protected] 18 points 10 months ago* (last edited 10 months ago)

Looks like you might be getting some sort of protection plan thing for free. Check that out. It lists the member price as $0

[–] [email protected] 16 points 10 months ago (4 children)

TIL people still shop at Best Buy.

If you want to get fleeced but still be respected the next morning, shop Monoprice or NewEgg.

Jeez. Best Buy? Just shop like you deserve to be treated like a carpet.

[–] [email protected] 11 points 10 months ago* (last edited 10 months ago) (2 children)

Is Newegg really any better?

[–] [email protected] 18 points 10 months ago

Back when they introduced their marketplace, I found an extremely good deal. Thinking it was too good to be true, but cheap enough to say "what the heck," I bought it anyway. Fast forward a week and I received a completely different item than what was described (no surprise, to be honest) in the listing. Naturally, I reached out to customer service for a refund because the item I received was not as advertised. To my surprise, Newegg refused to refund me the whole amount even though they acknowledged the listing was essentially a scam, so I back charged through my credit card. Then, they banned my account. I had been an avid supporter of the company and built many computers from things purchased there, up until that complete joke of a refund process.

Newegg died the day they sold out way back in the 2010s, screw that horrible customer service.

[–] [email protected] 11 points 10 months ago (1 children)

Wrong question.

Is NewEgg any worse? Too close to call.

[–] [email protected] 6 points 10 months ago (1 children)

Alright, so if those 3 are all bad, then what's the right answer here?

[–] [email protected] 5 points 10 months ago

Micro Center! Unfortunately they can be a little hard to shop with if you don’t live near one. Their inventory for online shopping and shipping is more limited than their in-store stock.

[–] [email protected] 5 points 10 months ago

You can still get a deal on occasion at Best Buy, but you have to be careful and you have to be ready to walk away.

[–] [email protected] 4 points 10 months ago (1 children)

I know about Best buy and Newegg but what's the deal with monoprice?

[–] [email protected] 3 points 10 months ago (1 children)

Yeah….also curious. It's been a couple of years but when I previously bought stuff from Monoprice it was a smoking deal and I'm pretty certain none of the cables I bought ever failed me.

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[–] [email protected] 2 points 10 months ago

I'll still shop there if I can use trade in credit for old tech. But I literally only spend the store credit I get back from old tech. Its usually something that's several years old and worth like $40-50, and I spend it on something I was planning to buy anyway. I've tried reselling that kind of thing on eBay. It doesn't move because nobody wants a windows 7 computer or an old pair of earbuds from 7 years ago.

[–] [email protected] 16 points 10 months ago (1 children)

Omg they raised the original price to create some puny "savings"? That's scammy AF

[–] [email protected] 5 points 10 months ago

That’s not what’s happening.

[–] [email protected] 11 points 10 months ago (1 children)

I haven't been to a best by since the local one closed a couple years ago. They closed it do to poor sales and I can see why. Every time you would go there, the shelves weren't stocked. Things weren't organized, it was obvious that nobody that worked there gave a fuck so why would I wasn't to support a business that was in such bad shape. It was common to either not be able to find a single employee to help you with something or they would have 20 people working that would ask if you if you need help every 3 minutes.

[–] [email protected] 2 points 10 months ago

i posted about having this experience on reddit a year or two ago and people were pissed? but yeah, empty shelves and barely any employees. it sucks, because i used to enjoy going there to see what's new.

[–] [email protected] 10 points 10 months ago

It is easier to track you with a membership!

[–] [email protected] 7 points 10 months ago

Okay, I like physical games and don't like the whole gamestop meme thing, so I went to Best Buy a few times for games. They didn't have Pikmin 4 when it came out, and no one there heard of it. I went to Target next door and they had some promo stuff they gave out and the person working the games section was dressed up like Oatchi.

Guess I'll go to Target for physical releases, not BB.

[–] [email protected] 7 points 10 months ago

They're actually earning the nickname Worst Buy.

[–] [email protected] 6 points 10 months ago (1 children)

Were you doing this from the same IP address? Cause some places check for that kind of thing.

[–] [email protected] 3 points 10 months ago

m the same IP address? Cause some places check for that kind of thing.

Yep, didn't bother playing any games, same IP.

[–] [email protected] 4 points 10 months ago* (last edited 10 months ago) (1 children)
[–] [email protected] 2 points 10 months ago

Here is an alternative Piped link(s):

You're paying for the privilege of paying them even more money if you want them to build a PC.

Piped is a privacy-respecting open-source alternative frontend to YouTube.

I'm open-source; check me out at GitHub.

[–] [email protected] 3 points 10 months ago (1 children)

Greetings fellow Hoosier. The Castleton Best Buy is particularly awful, though I guess the website is not necessarily a reflection on that. Did you check the Micro Center to see if they have what you're looking for?

[–] [email protected] 3 points 10 months ago (1 children)

Microcenter doesn't sell fridges, unfortunately. However, I have been pretty pleased with them since Fry's is out of then picture. That was a rough couple of years.

[–] [email protected] 3 points 10 months ago (1 children)

Oh, bummer. But yeah, I remember being simultaneously bummed about the Fry's closing, and also feeling vindicated that they were going out of business after how bad they had become in their last years.

[–] [email protected] 2 points 10 months ago

Oh for sure, they really went to crap the last few years.

[–] [email protected] 3 points 10 months ago

Some less tired viewers have correctly pointed out that the "warranty" was added for a price and discounted in the cart, as well as free delivery. Perhaps, if you don't find the UI misleading like I did, this isn't a bad thing.