this post was submitted on 23 Mar 2025
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Hello everyone. I've currently been experiencing crashes when playing certain games. After a while, I realized that the only games where this happened were Unreal Engine games (Fortnite on Windows, Helldivers 2, Marvel Rivals and PayDay 3 on both Windows and Linux). Originally I believed that the problems were game related (the problems began when new Fortnite and Helldivers seasons began) but now that I noticed that Payday 3 crashes too I realized that all of these games are made in Unreal. These are my specs:

GPU: AMD RX 6600 XT CPU: AMD Ryzen 5 7600 RAM: 2x16 GB XPG (not sure about speed)

Some more info:

  • Other games seem to work fine. I've mostly played God of War, GoW: Ragnarok, Doom Eternal and Street Fighter 6.
  • The issue doesn't seem to be related to workload. Fortnite and Payday 3 will handle loading stuff and having may enemies on screen only to crash on calm moments.
  • I ran Unigine Heaven 4.0 and it worked fine, I ran it in high and ultra settings and got around 200 fps. I let it run for a few minutes, nothing happened other than my PC sounding like a turbine.
  • I have not messed around with overclocking or undervolting the GPU or CPU. The PC is second-hand (only 1 year of not intensive use) and the guy was not tech-savvy, so I don't expect him to have messed around with anything like that either.

I would really appreciate any help, thanks in advance.

Edit to add some info about the crashes: most of the time the game just crashes, it closes itself and that's it. Every now and then (not most of the time) the game takes my entire computer with it. My whole computer freezes with the last second of sound being played on repeat and then it shuts down and reboots. I could cope with this if it was just crashes but I'm afraid that this is causing actual damage to my GPU and PC in general.

Final edit: after running integrity tests and using OCCT I was able to figure out that one of my RAM sticks was faulty. After removing it I was able to play Fortnite for a couple of hours without errors.

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[–] [email protected] 2 points 2 days ago
[–] [email protected] 2 points 2 days ago* (last edited 2 days ago) (2 children)

Helldivers 2 is autodesk stingray engine / bitsquid.

Did you reinstall the OS when you got this PC?

Have you ever had a passing point? (I.e. has this system ever not crashed in the games you've specified?)

Can you please try to verify your memory config and run some integrity tests against that specifically? (Windows memory diagnostic, Memtest86/86+, Karhu)

In Windows' Event Viewer, can you go to Applications and Services Logs > Microsoft > Windows > Kernel-WHEA > Errors and tell us if there are any entries there?

Can you let us know if you have any minidmp files over at C:\Windows\Minidumps\ or C:\Windows\LiveKernelReports\WATCHDOG\?

Better yet, do you perhaps have a kernel memory DMP over at C:\Windows\MEMORY.DMP corresponding to one of the full system failures where it hangs on the last frame and eventually reboots?

Has any of this ever prompted the AMD Bug Report Tool? Like has it ever popped up to say there has been a timeout or anything like that?

[–] [email protected] 3 points 1 day ago (1 children)

For some reason your reply doesn't seem to appear in the actual post, weird. Anyways, I saw your comment and decided to try running an integrity test (Windows memory diagnostic) and lo and behold it reported hardware issues. I downloaded OCCT and ran a bunch of 30 minute tests and discovered that only my RAM reported errors. I took out one of my two RAM sticks and no longer get errors in the Windows diagnostic tool or OCCT, so I think it's safe to assume that was the cause of the issue. I'll continue testing stuff tomorrow, hopefully taking that RAM stick out will fix everything.

[–] [email protected] 1 points 1 day ago

Hey, I'm glad you've identified the issue. Memory errors are spooky 😟

We must remember our ABCs - always be testing the shit out of new system memory.

[–] [email protected] 1 points 2 days ago

Also what version of the amd drivers do you have. And have you tried to download the newest ones from AMDs website.