this post was submitted on 24 Nov 2023
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[–] PeleSpirit@lemmy.world 155 points 1 year ago (3 children)

This is the moral of every tech company. FFS, learn and keep the greeds out.

I do think the clock is ticking, though. The deterioration of Google's culture will eventually become irreversible, because the kinds of people whom you need to act as moral compass are the same kinds of people who don't join an organisation without a moral compass.

[–] linearchaos@lemmy.world 195 points 1 year ago (3 children)

And then don't ever, ever go public. Once you go public all the greedy people will insist that you install more greedy people.

[–] phoneymouse@lemmy.world 94 points 1 year ago (1 children)

I think this is a big reason Valve did not go public

[–] stevedidwhat_infosec@infosec.pub 20 points 1 year ago (2 children)

I think it’s less about going public and moreso about the people that have the ability to get to the head of that line via funds.

Why should Joe Shmoe who’s family fortune is based off mafia and cartel funds get to have say in your company? Just because of the money?

I don’t get it. I’m probably naive to facets of this process - open to hearing/learning more from more informed people

[–] Pons_Aelius@kbin.social 38 points 1 year ago (2 children)

Why should Joe Shmoe who’s family fortune is based off mafia and cartel funds get to have say in your company? Just because of the money?

Yes. Becasue it is Joe Shmoe's money that funds the company while it builds the product. Without the money, there is no product.

I think it’s less about going public

Going public is a big issue, that is how Joe Shmoe gets his payback. He is the one pushing for the IPO so they can get paid.

Once that happens, the founders lose what little control they had, the control is always with the people that supply the money in the end.

[–] stevedidwhat_infosec@infosec.pub 15 points 1 year ago (2 children)

Right I get it, money is needed for growth.

But maybe we just don’t need to grow so much. What if we let that excess need (due to lack of supply) spill over into competition with people who also don’t want the whole public traded, board room setup?

Idk taking the money out of business seems impossible no matter how you cut it. Maybe more self hosted and crowd hosted stuff is one solution? What are your thoughts in terms of solutions?

[–] Pons_Aelius@kbin.social 11 points 1 year ago (2 children)

I have no idea how we move forward.

Maybe more self hosted and crowd hosted stuff is one solution?

Currently private finding rounds hinge on convincing a few people who control millions to fund you. Part of that is showing them often highly confidential details of what you are trying to create.

Crowd finding would be much. much more difficult. Now you have to convince millions of people to give you funding, possibly exposing you to having your ideas stolen before you can develop them.

Now you have to convince millions of people to give you funding

There are examples of people doing this. Cooperatives can be owned by the workers or by the customers. They're usually cheaper too.

They don't have the "move fast and break things" mentality however because by nature they don't have a billionaire sponsors, so it's harder to complete in a venture capitalist world. It's when big money dries up, like the great depression, when you'll see them popping up.

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the market itself is garbage. its a hot mess of under/over regulation by all the wrong actors.

tax stock trades. ever single one. tax stock ownership. tax the everliving fuck out of the stock market.

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[–] linearchaos@lemmy.world 7 points 1 year ago

Good, healthy, properly running companies that don't owe their existence to a lot of external forces don't go public.

Going public only pays off the stakeholders in the company, like venture capitalists or employees that were under salaried and offered stock as a bonus.

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[–] Fades@lemmy.world 34 points 1 year ago* (last edited 1 year ago) (1 children)

with every tech company

Clearly the problem here is unbridled capitalism, so why are you crying about tech companies specifically?? Nothing you highlighted has anything to do with tech but instead company culture in general

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[–] maegul@lemmy.ml 23 points 1 year ago

Yep. With respect to network effects, culture bifurcates and can do so quickly. Good eggs bring in good eggs, bad (and dangerously, mediocre) bring in bad.

[–] EnderMB@lemmy.world 121 points 1 year ago (6 children)

Honestly, this is just big tech all over. I don't think there are many people that work at FAANG companies any more that feel things are better than they were even 3-4 years ago. They are no longer idealised, and CEO's have decided to take company failures out on employees instead of their inability to target long-term success. I've friends at Amazon, Google, and Apple - all say that their "culture" is basically dead.

IMO, we've reached a point where all of the big names in tech are now out of ideas. None of them have innovated in recent years, outside of (maybe) AI, and the culture of supporting moonshot ideas (where someone can work on something new/exciting and not be personally liable if it doesn't work out) is now dead with layoffs in these divisions. The only incentive that big tech has any more is pay, and with no long-term stability and pay decreasing over time, I think we'll see a shift away from FAANG and towards the new breed of tech. FAANG will become the IBM and Oracle's of tech, and things will move on.

[–] FishFace@lemmy.world 34 points 1 year ago (3 children)

Notable exception which must be mentioned is Facebook/Meta: their AR/VR plan is one gigantic moonshot. Whether it will pay off remains to be seen, and if it doesn't then obviously the thousands of people employed in that division won't be able to find a home in WhatsApp or whatever.

[–] lloram239@feddit.de 30 points 1 year ago (1 children)

Crux is that Facebook/Meta has now been almost a decade in the VR space and they still have no idea what to do with it. They are just stumbling in the dark wasting tens of billions of dollar with little to show for. They sure have the money and will to build the next big thing, but only a very vague idea of what that thing might even be to begin with. It doesn't help that they basically fired everybody of the original Oculus crew that got the VR space up and running again in the first place. Even their Metaverse that they spend so much effort hyping up is a complete nothingburger, it's not just that nobody cares, it's that they haven't even managed to build anything worth calling that, they are still playing catch up with features from PlayStationHome 15 years ago (or Habitat from over 37 years ago).

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[–] Natanael@slrpnk.net 25 points 1 year ago (1 children)

They aren't even out if ideas, it's management which demands safe ideas only with huge returns, so they block common sense shit because it doesn't boost the quarterly results

[–] Case 21 points 1 year ago

That's a symptom of capitalism as a whole.

The whole perpetual growth, and being legally bound to try to provide that to shareholders, means only "safe" ideas are given any traction.

The only time any "innovative" comes out is when billionaires have a pipe dream.

However, they lack the skills or expertise (or even common sense) to execute them.

Musk had ideas, bought his way into leadership, and essentially had to be corralled by handlers while other people did the actual hard work.

Then, at the platform formally known as Twitter, with no handlers... Well, the world has seen how an unleashed Musk handles that. Spoiler: not well.

[–] gian@lemmy.grys.it 11 points 1 year ago

They are no longer idealised, and CEO’s have decided to take company failures out on employees instead of their inability to target long-term success.

It is not CEO's inability (or at least not always). You cannot think long term when the only thing that matter is the next quarter result.

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[–] Viking_Hippie@lemmy.world 55 points 1 year ago (2 children)

Lost me completely at

Much of the criticism Google received around Chrome and Search, especially around supposed conflicts of interest with Ads, was way off base

Both are ad delivery services that sometimes do something slightly resembling benefiting the end user.

If not for near-monopoly market share and therefore everything being integrated with and "optimised" for both, nobody who cares enough to know would use that crap willingly.

[–] FishFace@lemmy.world 11 points 1 year ago (1 children)

If not for near-monopoly market share and therefore everything being integrated with and “optimised” for both, nobody who cares enough to know would use that crap willingly.

Chrome built its market share on desktop up over many many years.

I also think you're underestimating the number of people who couldn't care less if a company harvests their data for ad personalisation - by this point the majority of people understand Facebook's business strategy, but they still have over a billion users. The preferences of us terminally online folks are not the preferences of the population at large.

[–] Viking_Hippie@lemmy.world 13 points 1 year ago (1 children)

Chrome built its market share on desktop up over many many years.

Yes, by making the best product. Then once they'd achieved the market donination necessary to not lose everyone, they changed that product from optimised for best user experience to optimised for maximum ad revenue.

I also think you're underestimating the number of people who couldn't care less

No, I am aware that they're sadly the majority. Hence why I specifically said "anyone who cares enough to know better"

preferences of us terminally online folks are not the preferences of the population at large.

You don't have to be "terminally online" (which is a slur invented by the wilfully ignorant to denigrate people with different interests and priorities than them, no matter how much you try to reclaim it) to care about basic privacy rights, but yeah, that sentence is otherwise correct, as I said earlier.

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[–] pineapplelover@lemm.ee 46 points 1 year ago

Google removed their "do no evil" slogan. That says a lot.

[–] popemichael@lemmy.sdf.org 46 points 1 year ago (1 children)

This is exactly why I look at companies and corporations with a side-eye of doubt when they claim to have some sort of "do not be evil" motto baked into thier company culture.

It doesn't matter if a gigantic company has a hundred philanthropy focused CEOs, all ot takes is one greedy or evil one to destroy a company's dogma

After the investors, managers, and profiteers taste easy money, they will continue to demand to be fed that blood flavored stew.

Once that happens, they either need to be lobotomized or put down for the good of all lest those who are not in the know continue to put money into the frothing imitation it has become.

[–] BearOfaTime@lemm.ee 8 points 1 year ago

When I first heard Google's "don't be evil", all I could think is a not-evil person doesn't need to say this.

[–] profdc9@lemmy.world 37 points 1 year ago (1 children)

This is the behavior the maximizes short-term shareholder value, not building a long-term profitable, innovative enterprise. When some other company temporarily discovers a money spigot like Google did, there might be a brief resurgence of such an environment, but generally no one values or wants to protect innovation, as dollars are easily quantifiable and future potential is subjective. This is why 99% of the time people keep their head down and collect their paychecks.

[–] chiliedogg@lemmy.world 15 points 1 year ago

Stock purchases should have a minimum investment period of like 5 years. Move the focus towards longer-term goals instead of quarterly profits.

[–] roguetrick@kbin.social 30 points 1 year ago* (last edited 1 year ago) (1 children)

Much of the criticism Google received around Chrome and Search, especially around supposed conflicts of interest with Ads, was way off base

Key word "was." The teams may not have had that intention, but they sure as fuck do now.

[–] MudMan@kbin.social 40 points 1 year ago

I don't know if I agree.

A lot of of this article is in a very familiar tone for "are we the baddies" corporate employees, and it's less a deterioration of conditions than a realization of ongoing facts.

The language is everywhere. "We made data-driven decisions" is a big red flag for me, for instance. It often translates to "we obsessed over a maximizing a single data point because we confirmation-biased it into a justification for the thing we wanted to do". Real data driven decisions are called science, and nobody in corporations has the time to do actual science, outside of hard research funding, which is not the case of building a UX toolset.

Likewise for his passing defense of tracking cookies or the lack of firewalls between search and ads. And how telling is it that he at one point defines the essence of "don't be evil" as "long term success at the cost of short term losses". That's not what that means.

It really does sound like the culture had convinced itself that it was working for "the greater good" as a strategy for long term success, but you hear the same thing from a lot of other large corporations. It mostly sounds like what actually changed for this guy to dislike Google is management style and working conditions. Which hey, sure, it's a part of it. But not what lies at the core of the issues. If you take short term losses for long term success you're just a corporation with a long term plan for growth, not a nice corporation. It's techbro speak and the attitude that has driven startups through the entirety of the VC-dominated era of business.

The degradation we see in Google is not triggered by a change of ethos, it's the chickens coming home to roost now that tech businesses are switching from a focus on growth to a focus on profit as the tech business ecosystem matures and free money goes away for a while.

[–] Knusper@feddit.de 29 points 1 year ago

I feel like a big part of the change was also due to the US mass surveillance, which became broadly known with the Snowden revelations in 2013.

Before 2013, you could genuinely claim that collecting as much data as possible, might be done with good intentions. Afterwards, collecting more data than necessary for a given task turned into a moral failure. Their whole business model, while it should have felt sketchy beforehand, turned evil over night.

And of course, Google employees weren't forced to reflect on that. The spotlight was on the US government. Everyone expected the US government to just stop with that shit, after they got caught. And well, they didn't. Obama even doubled down on it, Trump certainly didn't drain the swamp either and Biden probably wouldn't even think about it anymore, if the EU didn't constantly get its ass sued for exchanging data with US companies.

The more it became apparent that the US government wouldn't go back on that, and as people had ever more critical data of themselves online, the more the public perception of Google fell down a hole, even if as a Google employee you could still be doing the same things you did in 2005.

[–] Engywuck@lemm.ee 21 points 1 year ago (5 children)

Amazes how can one "love a company". It's just a job. Do it, do it well and get your paycheck. That's it. The company will never love you back anyway.

[–] samus7070@programming.dev 20 points 1 year ago (2 children)

Find a job you love and you’ll never work another day in your life. I believe that was Churchill.

I enjoy the line of work I’m in. I don’t always enjoy the companies that I do it in. Some are much better than others. It’s fine to like or even love where you work as long as you realize that you’re in what could easily become an abusive relationship at any time. Do your time and do it well but don’t go out of your way to do it. That’s what I strive for.

[–] FaceDeer@kbin.social 13 points 1 year ago* (last edited 1 year ago) (3 children)

Indeed, loving the line of work that you're in is different from loving the company that you're in. It's a very important distinction to make.

Your company doesn't love you back. Someday they may find themselves needing to balance some numbers in a spreadsheet and out you go, regardless of how many years you've spent there and how much you love doing what they're asking you to do. In the meantime, they're using you how they see fit, not necessarily in the way that's best for you. You need to watch out for yourself.

I'm not saying you shouldn't try to get a job that you love, just make very sure that you're not misdirecting the love of your job to loving your company. It'll hurt when you find out it's not mutual and you may not be properly prepared for the subsequent job search.

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[–] rynzcycle@kbin.social 9 points 1 year ago

You nailed it at the end. Loving a company, especially these days, is exactly how you end up overworked and underpaid. Like a job/company, don't love it.

[–] 5BC2E7@lemmy.world 13 points 1 year ago (1 children)

why limit yourself when you can get a paycheck and enjoy your job at the same time? consider how many hours of your life you spend at work.

[–] Engywuck@lemm.ee 9 points 1 year ago* (last edited 1 year ago) (2 children)

You people need to seriously improve your reading skills: I'm talking about how absurd is "loving a company". You can enjoy the job, of course, but "the company" isn't you friend nor your lover and never will be.

[–] ExLisper@linux.community 9 points 1 year ago (1 children)

Exactly, you can love "working at a company" but to "love a company" you have to be brainwashed.

[–] Guntrigger@feddit.ch 7 points 1 year ago* (last edited 1 year ago)

What about a small company? What if it's your own business and it only employs family? What if you are the only employee? It's okay to have an emotional stake in a business, just probably not when it's a megacorp you're on the lowest rung of.

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[–] Moghul@lemmy.world 11 points 1 year ago (5 children)

When you join a company early, and there aren't many other people employed, you make much more of a difference than if you're one of thousands. You have much more influence in defining the product, steering the direction of the company, defining the workplace culture.

You're not wrong that employees are replaceable, and the company will replace you if it needs or wants to, but in the beginning, it can very much feel like you're part of a group of people who are working together to effectively build lives, support their families, interests, etc. The company isn't just a legal entity that exchanges money for labor, it's a thing you're helping build with a kind of community, that you're investing time into in exchange for the means to a better life.

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[–] Hegar@kbin.social 10 points 1 year ago (4 children)

They don't really mean love, they mean identity, but we don't have good ways to talk about this stuff.

Obviously you can't love an abstract entity. But you can let it come to be part of how you see yourself, which also happens when you're in a relationship. So often we talk about that feeling of love when we're talking about parts of our identity - jobs, hobbies, music interests, etc.

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[–] ReallyKinda@kbin.social 18 points 1 year ago

Crazy how the declination in the office culture translates to such an obvious downturn from a public perspective as well.

[–] elias_griffin@lemmy.world 13 points 1 year ago* (last edited 1 year ago) (3 children)

"There are still great people at Google"

A mind-plague of our time to call mediocrity greatness, as being exceptionally intelligent and being a tech wizard has absolutely nothing to do with being a great person. That is the same as saying the top %1 of Plumbers are great people. When faced with tough life choices, these Plumbers may show negligible character. Stop devaluing greatness.

It's a serious overvaluation of self and commodization of the term, a weakening of the term, so as to devalue it. It's a mind virus to say flippantly, "that person is great" when in reality they are average. The meaning of the word is being dilluted.

  • Greatness is doing the right thing without being compensated or even recognized for it!
  • Greatness is doing great things on your own (person). Group goodness is good people, action.
  • Greatness is not involved in any way with Corporations. Corporations are profit above all else.
  • Greatness is achieving what others could not achieve. Many awesome search engines were bought out and ruined by Big Tech, as they do with any competing technology.
  • Greatness is not involved with violating the privacy of the whole world in any manner.

Silicon Valley is an immense perspective bubble that is equivalent to personality re-write. That anyone at Google can be thought of as a "great person" is a total and complete failure of perspective. Super smart, great Programmers, great Engineers, sure.

Being a great person almost always involves hardship, perserverance, and success against all odds. Read any classical book. Having a Billion dollar company pay you to turn a digital wrench has not one basis for "greatness" in any way, shape or form.

Think about all the "Great" people in the History of Earth. What did they have in commmon? How many people can be "Great"? Hundreds or even dozens at one Corporation? Gimme a break, that doesn't even fit the definition of greatness, unless your cognitive dissonance is confusing it with mediocrity and that is a societal mind virus.


So, let's be precise with our life terms like an actual programmer would be with technical terms except applied to your own life. So, you follow rules, you get along well with others, you don't hurt anyone physically, verbally or emotionally, you donate and work for causes, you create great stuff. This is expected of all people so that makes you average. You are an average person.

Making a comparative judgement against failed people does not make you great. In fact, that brings you down a notch.

Maybe along with all those other traits instead of creating great stuff you create exceptional stuff. The term applied to you is now "an exceptional 'job title' ".

[–] adrian783@lemmy.world 14 points 1 year ago

so you don't like people using the word "great" to mean "very capable"? and that's a "mind-plague"?

and we're suppose to go with your definition because why?

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[–] m3t00@lemmy.world 10 points 1 year ago

creators made too much money and aren't involved in the work beyond demanding more money. MBAs just do what they do. Hire and fire isn't concerned with not being evil. They were always about indexing the internet. If you are on the internet you will be indexed, categorized and sold as data.

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