this post was submitted on 01 Oct 2024
680 points (100.0% liked)

Technology

69109 readers
2355 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 151 points 6 months ago (4 children)

they should have [thing that already exists]

Nobody reads the article though...

[–] [email protected] 19 points 6 months ago

Agreed, but to play devil's advocate, the support wasn't branded as such and customers could've not reported out of shame, which wouldn't happen if they knew they could do that at the beginning before it became anything substantial.

[–] [email protected] 15 points 6 months ago* (last edited 6 months ago) (1 children)

They have customer support that provides words of platitude, an ineffective police call with a 15minute response time, and no control over the situation. She got lucky this time, but my point remains standing.

[–] [email protected] 13 points 6 months ago (1 children)

They should have a support chopper that you can call in

[–] [email protected] 11 points 6 months ago

Hello, customer support?...Yes, air strike on my location, thank you

[–] [email protected] 7 points 6 months ago (1 children)

Honestly a proper panic button would have an alarm go off and speed dial 911. But I'm sure people would abuse it.

[–] [email protected] 25 points 6 months ago

She talked to an operator who asked if he should call the police and she said no. It's in the article.

Not sure what a button would have changed...

[–] [email protected] 3 points 6 months ago

It’s blocked for me unless i want to sign up. And I don’t for one article.