this post was submitted on 11 Jan 2025
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[–] xia@lemmy.sdf.org 18 points 3 months ago (2 children)

They do that because you are not the customer, your employer is.

[–] Trollception@sh.itjust.works 10 points 3 months ago

That and there's no incentive for the insurance companies to do good things. If given a choice of making more money or less money they choose more money every time.

Yup, a lot of nonsense could be resolved if I could switch providers on my own. There would still be a lot of nonsense though.