this post was submitted on 27 Jan 2025
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Global News

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New toolkit helps doctors address patients’ financial needs – a role doctors say they feel thrust into amid worsening crisis

Archived version: https://web.archive.org/web/20250127154219/https://www.theguardian.com/us-news/2025/jan/27/medical-debt-tool-kit-doctors


Disclaimer: The article linked is from a single source with a single perspective. Make sure to cross-check information against multiple sources to get a comprehensive view on the situation.

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[–] [email protected] 9 points 4 months ago

Im my experience they can mess up the claims and not seem willing to correct them or they send out to another place that does it and you add even more complexity. To be fair its likely the insurers make the claim process complicated in the hopes of mess ups they can then deny. In the end though the patient has no access to the software or processes they use and the doctors office has to correct these things.

[–] [email protected] 4 points 4 months ago

I hate having to ask, but a lot of doctors will be, "you need x y z" and get frustrated when I'm just "I'll do all of it...if my insurance covers it." I am on the public plan. I have no money. I had one very condescendingly say my health is more important than money and just leave when I asked where I'm to get the money from when I had no job and had no way of doing debt.

I'm lucky my public plan is pretty good. But there are things it will not cover. Dental is a nightmare. Preventative is a nightmare. Surprisingly physical therapy is a go? Finding specialists is a nightmare because the phone line is just. They know nothing.

[–] [email protected] 2 points 4 months ago (4 children)

Poor doctors are upset that they took an oath to help people

[–] [email protected] 28 points 4 months ago (1 children)

They're upset they have to spend time fighting insurance companies cause every hour they spend doing that is one less hour they get to spend actually helping people

[–] [email protected] 1 points 4 months ago (1 children)

Which doctor's are your referring to. Most doctors are able to pick & choose what insurance they take or ask for payment in advance. ER & other doctors don't even have to deal with billing directly as it is a role the hospital admin takes on.

[–] [email protected] 10 points 4 months ago (1 children)

I think a big problem arises when a doctor says a particular medicine or procedure is medically necessary, but the insurance company disagrees and tries to bullshit their way out of covering it. Doctors shouldn't be having to spend so much time arguing against these situations, but many of them feel like they have no choice, because if insurance doesn't cover it, the patient just isn't going to get the medication.

[–] [email protected] 1 points 4 months ago (1 children)

That is literally the doctor's job though. Doctors can band together to get someone like Bernie Sanders elected if they want change. But they keep supporting corporate Democrats primally, or some even support Trump.

[–] [email protected] 1 points 4 months ago

Doctors can't unionize. And even if they could, they're not numerous enough to swing elections, even if you could get them all to agree, which I doubt.

[–] [email protected] 20 points 4 months ago

More like: Overworked, under staffed doctors have to add more to their work load because the insurance industry is aggressively taking advantage of the doctor's patients.

[–] [email protected] 11 points 4 months ago (1 children)

I'm no greek scholar, but I don't believe navigating a system of middle-man bean counters was what they had in mind.

[–] [email protected] 1 points 4 months ago

Most doctors can pick & choose what insurance they take. Its the hospital administrators' job to deal with billing, you know the form they ask you to sign once you're all drugged up.

[–] [email protected] 3 points 4 months ago

They're upset that they're being hamstrung by profitseeking algorithms and wage-slaves.