this post was submitted on 07 Jun 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 3 years ago
MODERATORS
 

hey folks. here's a new FAQ on the community, since the currently pinned thread is a bit haphazard and crammed now, and we've had more time to go over stuff.

What is Beehaw?

in summary, we're a community that wants to cultivate a sense of real belonging to something, to foster meaningful conversations, and to ensure everyone feels valued and respected in a way that isn't the case with other social media out there. we've thought and written a lot about this. if you'd like more than that summary, we strongly encourage you to read the following essays, which explain how this community is run, what we prioritize in running it, and why we've designed it this way generally:

you can also read more on our Docs website

This sounds very cool! How do I join?

you can register here.

you don't need to write a whole essay, however: please answer the question fully, and try to engage with at least some of the content above/on the sidebar before you register.

this is not personal, but we've grown a lot and are primarily interested in users who really care for the philosophy of our community. if you don't answer the question fully, you will likely get denied or caught in registration limbo when we have a backlog of users.

How long should I expect to wait to be approved?

now that we have email working: anywhere from a few minutes to 48 hours. you should get notified if you've used an email to sign up either way. make sure to check your spam folder to be safe this may be an issue for some users. if you did not use an email to sign up, try logging in after about 24 hours, and then again after 48 hours.

if we receive an influx of users you may get caught in registration limbo by failing to answer the questions, and it may take longer to get back to you than the 48 hours listed here.

if you have issues with anything, please report them in the following thread!

I'm in! How can I keep Beehaw running, or otherwise contribute?

our instance is 100% user-funded. you can one-time donate or become a monthly donor here. you can donate anonymously both ways. as far as we're aware cryptocurrency is accepted by OpenCollective, it's just more laborious and you'll probably have to contact them to clear it.

if you have volunteer labor or advice you're willing to give us on how to keep the site running smoothly, we also generally appreciate that. our Matrix and Discord communities are the best way to offer that stuff to us.

How do I help keep the community running smoothly?

be considerate! think about the things you say and how you want to say them; be kind and charitable; don't assume the worst of people; but above all: Be(e) nice!

it might seem trite, but genuinely we've found there is no better distillation of what we want to accomplish here than that ethos. if something makes you feel like that ethos is being violated, err on the side of caution and report it (on desktop it's the flag button in the three dot menu on any post). it can't hurt. so far though we've found most people kind of know what we mean, and we're hopeful you'll be able to pick up on that too.

as for non-moderation ways you can keep things running: contribute to discussions! share stuff you find interesting! contribute your expertise and help out folks when they ask for it! it's okay—and very understandable—to lurk based on the toxicity commonplace on other social media, but we really do try to make this space as welcoming as possible to everyone here and we hope you'll find it a safer place to come out of your online shell.

What else should I know?

we always take feedback. while we can't promise any changes, you can provide thoughts and comments on just about anything on the site in Beehaw Support, or on Discord or Matrix (where we maintain real-time chat). we try to get a sense of what the community wants and needs all the time, so we'll frequently be asking for input from you to help inform our decisions.

downvotes are disabled on this instance and will probably always be. we find them unproductive. communities cannot be made by users on here. we do take feedback on what gets made and when to make communities, as a part of the above point. you can always find a running list of communities we have at this link, or under the Communities button on desktop.

we are all volunteers, and this is not a job for us. we would like to not have it be one, so we can just be members of the community with all of you. please help keep it that way!

in the very, very long term, we aspire to become a co-op or similar, as a part of fulfilling our ethos.

as with the last thread, feel free to sound off on other questions you have. i, other mods, and community members will try to get to them as able.

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[–] patchymoose@beehaw.org 11 points 2 years ago (2 children)

I really like the policy of no downvotes. Honestly, even on Reddit I think downvoting had long ceased to serve any useful purpose, and turned into a harmful tool. Anything that truly is bad content can just be reported instead.

[–] nfld0001@beehaw.org 6 points 2 years ago

I’m coming around to like the policy, too. I was skeptical for a while before joining, but I think I figured out why I had that skepticism.

I think I’m used to larger communities/platforms not having a reliable moderation, and I’ve seen dislikes and downvotes as a directly user controlled means for a place to self-police its content. That’s not to say I’d think moderation would act in bad faith; I’ve had occasional points when I found myself in a moderator role, and I’ve always had the impression that we were trying our best. It’s more that I’d think larger platforms like YouTube and busy communities lend its moderation force to being spread too thin and having to make judgements quickly and with less nuance. Downvotes definitely can, and have, been used in bad faith by users, but I think I felt like their intended use case made their issues a necessary evil.

I think Beehaw is actively striving to be different in that way. I don’t think that means I should say this place is invulnerable to something like Mod Decay or Apathy—I’d think something as potentially impactful like this warrants a degree of vigilance. But the vibe I get so far is encouraging. I think that if Beehaw’s moderation stays the course, I’ll continue to see the downvotes absence not just as a non-issue here, but a benefit to how we do things.

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[–] Emmi@beehaw.org 8 points 2 years ago (1 children)

Just wanted to take the opportunity to say that I actually kind of appreciate the sign-up process needing approval? I'm aware there's no quick and easy way to prevent bots and bad actors from tarnishing otherwise comfy spaces, but even just having to apply kinda makes Beehaw feel a bit safer? c:

[–] alyaza@beehaw.org 7 points 2 years ago

it's a very good filter, yes--honestly now that the "denials didn't previously get emails" issue is resolved rudimentarily on our end, we can probably handle up to a few hundred applications a day

[–] Sanctonis@beehaw.org 8 points 2 years ago (1 children)

Absolutely didn't mind the sign up process considering the idealogy of Beehaw at it's core. It's necessary to filter out, at the very least, the people who can't even behave for one simple "Why I want to join" message.

I do wonder what the plan is for growth, though? I can't imagine it'll be feasible to screen every sign up in a future where Beehaw continues to grow so quickly.

Thanks for all you're doing folks!

[–] alyaza@beehaw.org 4 points 2 years ago (1 children)

I do wonder what the plan is for growth, though? I can’t imagine it’ll be feasible to screen every sign up in a future where Beehaw continues to grow so quickly.

late to this but:

  1. we all sort of rotate in and out of approvals, so it's been pretty feasible to this point;
  2. the tide has ebbed from its peak and other instances are really taking the pressure off of us, so we can definitely keep up better now;
  3. worst case, we can just ignore all applications (or shut them off, if there's a toggle, not totally certain).

the big problem is actually the ones we don't approve, which are stuck in limbo as noted. we have about 5,000 of those and counting to get back to and we're working on how best to do that.

(we're also discussing how to scale on the fediverse side of things, but that's really preliminary)

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[–] Tsuki@beehaw.org 7 points 2 years ago

Thanks for approving me! I was looking for an art community on Lemmy as a replacement of Reddit and as far as I know, Beehaw has the biggest art community on Lemmy!

[–] lunarshot@beehaw.org 7 points 2 years ago

thank you to admins, this has been a a great experience, really has helped with finding a new place after reddit. The community here has been incredibly welcoming. I appreciate all the transparency and dedication.

[–] DingusButticus@beehaw.org 7 points 2 years ago

The vibe around here is great, thanks for the approval! Very happy to be here 🎉

[–] strainedl0ve@beehaw.org 7 points 2 years ago (1 children)

I always had mixed feelings about downvoting. On YouTube, dislikes were very useful, on Reddit I feel downvotes are just used to bring down dissenting opinions, regardless of their merit, so in a community like this it makes sense to disable them.

[–] reric88@beehaw.org 4 points 2 years ago

I agree with you. It's disheartening to ask a legitimate question and get negative votes and zero comments.

[–] cura@beehaw.org 6 points 2 years ago

Hi bees! Great to be here with you guys.

[–] thingsiplay@beehaw.org 6 points 2 years ago

Hi everyone. This is an interesting place. I like that good behaving is part of the community philosophy. I can also understand why the creating a community is not allowed. Overall I have the feeling this is a place of quality.

However, disabling the down vote button leaves me with an uncomfortable taste in the mouth. I understand why this is done. This is my first post here, so I will see myself how its going to work out and decide at later time if this is a good idea or not. At least down voting unpopular opinions is such a bad thing in other communities, which would be solved here. And it still is self regulating, where top or hot comments have the most likes and comments. While writing my own comment here, I start to like disabling the dislike button.

Oh and thank god there is a Preview mode (like Github). I just wish there would be a realtime preview mode on the side.

[–] benzianium@beehaw.org 6 points 2 years ago

Thank you very much for your efforts. I am happy to be here and am very excited to see how this platform will develop!

[–] UnsupervisedScum@beehaw.org 6 points 2 years ago (1 children)

Guys, I love the intent here!

What’s the best way to help?

[–] alyaza@beehaw.org 6 points 2 years ago

What’s the best way to help?

donations are probably best if you have the money (here) but failing that moral support is always appreciated

[–] shiftleft@beehaw.org 6 points 2 years ago

Very happy to be here (thanks for the approval)... l have been looking around and reading through and it looks very awesome and curated content. Very happy to be part of this community :)

[–] JustJoe@beehaw.org 6 points 2 years ago

I love you guys so much 🥲🩷

[–] giddy@beehaw.org 5 points 2 years ago

Happy to be here and enjoying the positive vibe

[–] RondyMorsh@beehaw.org 5 points 2 years ago (3 children)

Hi guys, new here, how does this: "communities cannot be made by users on here. we do take feedback on what gets made and when to make communities" work in practice? is there a space to request a thing be created? Like for example i like to talk about wrassling shows but there's only a sports community.

[–] rknuu@beehaw.org 8 points 2 years ago* (last edited 2 years ago) (1 children)

On a semifrequent basis, we open up a thread to see what interest are present. We just had another round recently:

https://beehaw.org/post/594846

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[–] cloudynight88@beehaw.org 5 points 2 years ago

Where can I see a list of all communities in here? I'm on the Jerboa app.

[–] spirit@beehaw.org 5 points 2 years ago

Happy to be here and I think I am going to stay.

[–] idealium@beehaw.org 5 points 2 years ago

Happy to finally be(e) here! It was worth the wait for approval. 😊 I've been watching how the Beehaw team and community has been responding and taking action during this tumultuous period and I'm absolutely impressed. Looking forward to being an active member of this community.

[–] prlang@beehaw.org 5 points 2 years ago

Hello all! Signed up for a few different sites yesterday, before the crush of today, to see which ones got some staying power. Kbin's incredibly slow right now, Reddit's not just blacked out but down, and Beehaw's over here in the corner rock solid. Think I've found my new spot!

[–] Phlogistol@beehaw.org 4 points 2 years ago

Hi everyone, and a thank you to the admins for approving me! Really love the feel of this place so far, there are some interesting discussions taking place. I'm almost a middle-aged geezer, and the Lemmies feel more like late 1990s/early 2000s mailing lists or forums than anything else -- I really miss those. I hope that I can contribute to the positive atmosphere and discussion quality!

[–] Cavemanfromspace@beehaw.org 4 points 2 years ago (3 children)

"You don't need to write a whole essay" Yea, sorry for that. I got carried away.

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[–] baggins@beehaw.org 4 points 2 years ago

OK - just checking in - picked up on Beehaw from Lemmy a couple of days ago and what a breath of fresh air!

To that end I've just wiped and deleted my two accounts at the R place after ten and a bit years. It turned into a pile of toxic garbage - bots and trolls in all of the subs I was in.

Hopefully this will different.

[–] dmtr33d@beehaw.org 4 points 2 years ago (1 children)

Thanks for approving my account, I like the feel of the place and look forward to becoming more active as I get more familiar with things. One question... While I was waiting for my account to be approved I opened an account on the startrek.website lemmy instance with the same user name. Is this going to cause any problems?

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[–] Plain@beehaw.org 4 points 2 years ago

I just finished reading the piece on beehaw as a community and how you try to manage disagreements or things that are inappropriately said shortly after being approved today.

It really moved me and made me feel a sense of community already. I really hope the moderation strategy works out with the growth of the instance, because it seems like moderating at that level would get exhausting very quickly. Anyways, I'm glad to be here and excited to see what the future will bring :)

[–] raisedbyacupofcoffee@beehaw.org 4 points 2 years ago

Hi everyone and thanks Beehaw for the easy registration. I've been on Reddit for a very long time and while I'm not very seriously attached to it in any meaningful way, it does make me extremely sad to see the direction it's going now. I found so many niche communities that I could spend my time in that were such a fun part of my day. I don't have many IRL friends and don't really have any online friends, but interacting with the strangers in the subs I carefully curated over the years was so enjoyable. I hope I can find something similar here.

[–] aLPHA64@beehaw.org 4 points 2 years ago

Excited to be here and to contribute to the collective good!

[–] Thalestr@beehaw.org 4 points 2 years ago

Happy to be(e) here!

[–] CayProcyon@beehaw.org 4 points 2 years ago

Thank you, I'm looking forward to participating here

[–] nickb333@beehaw.org 4 points 2 years ago (1 children)

I joined back in April (then forgot about it...) so should I consider myself an early adoptor? Anyways, I'll spend some time familiarising myself again.

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[–] Cinereus@beehaw.org 4 points 2 years ago

Excited to be part of the community here! ((: Really appreciate how deliberate and intentional beehaw is about how it does things and I'm enjoying exploring Lemmy a lot more than my dabbling with Mastodon in the past (which gave me some reference for the fediverse but never really stuck with me since twitter style microblogging was just never my style).

[–] drwho@beehaw.org 4 points 2 years ago (1 children)

Hi. Can you add "How do I create a community on Beehaw?" to the FAQ? I've been trying to figure it out for a couple of days, and haven't found anything about it.

[–] comicallycluttered@beehaw.org 4 points 2 years ago* (last edited 2 years ago) (1 children)

Is there a way to message the mods/admin without messaging them directly (individually)? Can't seem to find the option.

Only curious because for some reason, my account got labeled "bot account" next to my comments and I have no idea why. Maybe because I posted from Jerboa or something? It's weird.

Not a bot, beteedubs. (Yes, yes, that's what a bot would say, I know.)

Stealth edit: Yeah, even this comment. Am I like not fully approved or something?

[–] alyaza@beehaw.org 8 points 2 years ago (1 children)

Only curious because for some reason, my account got labeled “bot account” next to my comments and I have no idea why. Maybe because I posted from Jerboa or something? It’s weird.

i think this is a setting you can flip and you may have accidentally flipped it? we don't have any ability to do that as far as i'm aware, but it's a toggle in user settings:

[–] comicallycluttered@beehaw.org 4 points 2 years ago

Yup! That was it. Apologies for the confusion, then.

I think when I was checking "show bot accounts", I must have flipped that as well. Attention apparently isn't my strongest suit.

Anyway, thanks for the quick response! Much appreciated!

[–] ngwoo@beehaw.org 4 points 2 years ago

Really fast registration approval, it's nice to see an admin who cares for their community. Still kinda lost with Lemmy but so far so good and I look forward to interacting with everyone.

[–] msprout@beehaw.org 4 points 2 years ago

Thanks for approving me! Looking forward to investigating more.

Jerboa shows a lot of promise as an app. Curious to see if any of the major 3PA developers take a swing at the Fedi the way the Twitter ones did.

[–] fancypants@beehaw.org 4 points 2 years ago

Thanks for approving me!

[–] Tony_Pepperoni@beehaw.org 3 points 2 years ago (1 children)

I'm a bit confused on lemmy instances. I thought I saw that you can join an instance with an account you've made on another one? For example, some people will have "theirname@beehaw.org" on other instances. How does that work exactly? You can't just sign in?

[–] Fearofthefamiliar@beehaw.org 6 points 2 years ago* (last edited 2 years ago) (3 children)

You need to access the post through your own instance. In the sidebar of a community, it will have an adress to that community that you can copy paste in the search function of your instance> apparently I was wrong about it being in the sidebar, but the address is formulated like !anime@lemmy.ml in which anime is the community and lemmy.ml the instance

edit: apparently I was wrong about it always being in the sidebar, but the address is formulated like !anime@lemmy.ml in which anime is the community and lemmy.ml the instance

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