this post was submitted on 11 Mar 2024
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Last time i was a the doctors office, my appointment was at 11. At 11:45 i was still waiting and i heard them laugh in the break room π...
My favorite was my psychologist who knows I'm autistic and routine and schedule is everything to me. Then doesn't show up for 30 minutes and then call me saying their previous appointment went on longer than expected... this happened almost every other appointment. Eventually i quit because it gave me more anxiety and stress than the trauma's i was dealing with. π€¦π»
At the office I worked at, the receptionist was underpaid and didn't give a fuck, and the manager was 100% revenue motivated and didn't give a fuck. The MD had tunnel vision on his work and couldn't be bothered to get his staff under control. Also everyone was high. π€·ββοΈ
It it was only an hour β³π
Medical care suffers from the same thing all heavily-regulated quasi-markets suffer from: severely restricted supply.
This results in:
- Insufficient competition
- High prices
- Low quality work
- Low quality customer service
- Low availability and hence queueing
People complain that medicine should not be a free market, and look how bad the free market screwed up American medicine but we do not have a free market in medicine.
If we did have a free market, supply would be allowed to organically grow to match demand, introducing competition and solving all of the above problems.
But we artificially suppress supply of medicine and medical services. We call it regulation, and sure maybe itβs got its reasons for existing, but the natural and predictable result of such heavy-handed regulation is a lack of supply, leading to a lack of competition, leading to a lack of quality.
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An hour? Try three to four hours. I'd pay through the nose to only wait one hour past appointment time.
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I have a few doctors like this.
One in particular, you have to schedule your whole day for the appointment. Even if it's virtual.
There's the call for the copay, the call for the vitals, the call with the midlevel, then the call with the doctor. I've waited over 5 hours just for the doctor before.
My next appointment with that doctor is after business hours. I am not looking forward to that late night.
Why would you stay with that doctor? Switch
I would, but the only other doctor available who treats my condition in my area won't see me because I already saw the first doctor.
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A previous provider of mine changed locations. The front office staff took 2 months to tell patients. We showed up for an appointment we had made a month earlier and they laughed at us. Easiest decision I have ever made.
I don't put up with it lol. If someone is 15 late for an appt, I reschedule. Black and white. No exceptions.
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