this post was submitted on 10 Feb 2025
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    Was this reply helpful? (sh.itjust.works)
    submitted 1 month ago* (last edited 1 month ago) by [email protected] to c/[email protected]
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    [–] [email protected] 184 points 1 month ago (1 children)

    Found the post on the forums. The screenshot omits the comment from Craig who said "I ended up wiping windows and installing Ubuntu instead".

    I found this reply helpful too, and so should you.

    [–] [email protected] 44 points 1 month ago (1 children)

    Hehe.

    Thank you, I've updated the post body.

    [–] [email protected] 14 points 1 month ago

    By the way, Lemmy also lets you update the post image itself.

    [–] [email protected] 146 points 1 month ago

    I saw a great one yesterday.

    Question: Help, I can't boot, here's the error code. I'm stuck in a loop and can't get into windows.

    Answer: Open Microsoft explorer, navigate to....

    [–] [email protected] 99 points 1 month ago (7 children)

    The Microsoft support forums are on a whole level of their own, when it comes to being useless.

    sfc /scannow and the troubleshooting button in the settings do fuck all, and compared to the usual systemd journal, the event log rarely gives you any useful information whatsoever

    [–] [email protected] 42 points 1 month ago (1 children)

    sfc /scannow does fix certain problems, just not nearly as many as the Microsoft support forum would like.

    I do agree with you on the log, although that's often because whichever component is misbehaving just doesn't believe in error logs. I'm looking at you, Nvidia.

    [–] [email protected] 17 points 1 month ago

    Are you trying to say that error 43 isn’t the only thing you’d ever need to know about it?

    [–] [email protected] 29 points 1 month ago

    sfc /scannow and the troubleshooting button in the settings do fuck all

    Hey, that's not true! sfc takes forever to run, so it's a good way to waste time and get even more frustrated.

    [–] [email protected] 20 points 1 month ago

    DISM /Online /Cleanup-Image /RestoreHealth and pray it fixes everything before you reinstall.

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    [–] [email protected] 79 points 1 month ago (4 children)

    I'm John from Microsoft and I have over 25 years of experience.

    Please update your drivers and run run sfc /scannow.

    I hope that helps,

    John

    [–] [email protected] 26 points 1 month ago (3 children)

    That's right, linux is terrible since you have to use terminal. Microsoft doesn't have terrible things like terminal. Just copy paste these commands into run.

    [–] [email protected] 14 points 1 month ago (1 children)

    Or then you do find an article that helps but its a registry edit.

    [–] [email protected] 11 points 1 month ago (1 children)

    With an alternative method involving a page in settings that only existed between may 2015 and feb 2016.

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    [–] [email protected] 79 points 1 month ago* (last edited 1 month ago) (1 children)

    You know, last time I've reached the MS forum, there was a support person there answering "No, there's no way to disable the Teams pop-up that appears over your shared screen when you mute the microphone. Lots of people ask the same question, and the developers have no plans of changing this".

    The answer was complete, helpful, and completely out of the normal for the forum. The only thing more out of character would be if Teams actually had an option to make it work as any sane person would expect, but then, this is not on the forum people.

    [–] [email protected] 24 points 1 month ago (1 children)

    Seems suspicious. There probably is such an option hidden somewhere. Because whenever you get a clear answer there, it's invariably wrong.

    [–] [email protected] 23 points 1 month ago* (last edited 1 month ago)

    Well, if you find it, please tell :)

    It's a clear Microsoft paradox: is the support person right, or did Teams do something reasonable?

    [–] [email protected] 74 points 1 month ago (1 children)

    Ask about a specific error code on a windows forum: unhelpful boilerplate nonsense.

    Ask about the vaguest symptoms of a recurring problem on a linux forum: a neckbeard wizard will show up and have you type 30 cryptic commands in your terminal and everything will be fixed.

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    [–] [email protected] 61 points 1 month ago* (last edited 1 month ago) (4 children)

    Why is Microsoft's support so completely and utterly useless, anyway? Do they purposely hire people who don't understand how computers work for their support team? They almost always reply with a "solution" that has absolutely nothing to do with the issue at hand. Why are they so bad at their jobs?

    [–] [email protected] 29 points 1 month ago

    As a user, it seems to me that Microsoft figured out a way to get the customers they care about to hire and pay for their own "Microsoft support" people.

    If I have a problem at work with one of those M365 websites I use, or with the Windows partition I don't, and I can't fix it myself, the person helping me is going to be a fellow employee and not [email protected].

    [–] [email protected] 13 points 1 month ago

    Because they're not Microsoft support. Microsoft Answers is a user forum and the "MVPs" there providing "support" are at best volunteers and at worst bots.

    [–] zipzoopaboop 8 points 1 month ago

    My favorite one was an issue with a device not showing up when plugged in, and their solution is to click on it and reinstall drivers

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    [–] [email protected] 56 points 1 month ago (6 children)

    This is a huge upside of Linux. When something breaks you can make a web search and learn how to fix it, or that it's unfixable. On windows you make a search and all you get is this bs and seo article spam

    [–] [email protected] 23 points 1 month ago (1 children)

    There's a lot of SEO spam when searching for Linux issues, too.

    [–] [email protected] 21 points 1 month ago

    Nah, arch wiki and forums are good, btw.

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    [–] [email protected] 56 points 1 month ago (2 children)

    Honestly a month ago me and my friend were looking at microsoft forums. One of which was somebody asking why tiktok was preinstalled in windows 11. Forum admin replied that it was bloat from a manufacturer of the hardware. It was a homebuilt computer and fresh copy of windows 11 home.

    28 more people said windows 11 did this by default, the admin eventually realized it was not accidental or a fluke. Which he previously eluded to.

    Shows the current state of windows 11

    [–] [email protected] 16 points 1 month ago (2 children)
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    [–] [email protected] 8 points 1 month ago (1 children)

    They should've told them to run sfc /scannow

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    [–] [email protected] 53 points 1 month ago (1 children)

    The microsoft forums are the one place that could be fully automatized. You post a problem about anything, really anything. Can't change wallpaper? Can't login? Screen flashing? Files disappearing? Constant loud pitched noise? It's all the same. The answer, whatever your issue, is sfc /scannow, "Restoration point" and "Reinstall".

    And arguably, that last step will most likely make the issue go away, at the price of not having a fucking clue as to what was wrong, losing a lot of time afterward, and having a fair chance of re-doing the same things, causing the issue to show up again. Great stuff.

    [–] [email protected] 13 points 1 month ago (1 children)

    You forgot the dism scans.

    [–] [email protected] 9 points 1 month ago

    Also launching an update to see if it fixes things.

    [–] [email protected] 50 points 1 month ago

    The most pissing thing is that the Microsoft "support" forum is always the top search result. Sometimes it occupies 5 or more of the top search results.

    ...but I haven't had to deal with that since I switched to Linux last year, so...yay!

    [–] [email protected] 47 points 1 month ago (1 children)

    Semi-relevant xkcd, but replace the last sentence with "Oh, he just wiped Windows and installed Ubuntu? Uh, cool, that works too."

    [–] [email protected] 10 points 1 month ago

    "What about DropBox? It's this recent startup..."

    Man, sometimes I forget how long xkcd's been going

    [–] [email protected] 38 points 1 month ago (1 children)

    Even more infuriating are those messages marked [FIXED] when the freaking post had a negative response or no response at all from the user.
    Those forums should be full of endless posts marked [PENDING] or [EXPIRED].

    [–] [email protected] 13 points 1 month ago (1 children)

    CLOSED (Reason: No interaction)

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    [–] [email protected] 26 points 1 month ago

    Very accurate πŸ˜‚

    Man, I hate all the boilerplate that Microsoft uses in their documentation, it's a pain to read anything.

    [–] [email protected] 20 points 1 month ago

    I said this before on another thread, but the only time sfc /scannow actually did something was when I had a machine with a drive that had a few bad blocks.

    And of course it didn't actually fix anything because a system DLL was corrupt so DISM couldn't even repair the system, meaning the only solution was to reinstall windows.

    [–] [email protected] 14 points 1 month ago (4 children)

    Does it solve whatever Windows problem they were having?

    No? Then it is not helpful.

    It is like asking for help to fix a hole in your pants, and someone replies with "just buy a skirt".

    I've replied to someone having a problem with Linux to just install Windows. It is the exact same useless vibe.

    [–] [email protected] 38 points 1 month ago* (last edited 1 month ago) (3 children)

    Well it is more like your ceiling is leaking from the apartment above and your landlord ain't doing shit. Installing Linux would be like moving out to another apartment or home. Even if it doesn't fix the leak the problem is now gone for you.

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    [–] [email protected] 18 points 1 month ago* (last edited 1 month ago) (3 children)

    Are they still experiencing whatever problem they were having?

    No? Then it is a solution. Not the solution, and not a possible solution for everyone, but it is a solution.

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    [–] [email protected] 11 points 1 month ago (1 children)

    Just think, an extra long shirt can cover that hole, and we could embed a flexible display, wifi module, and a camera in the extra space. This could scan the faces of those around you, and display personalized ads! This is an excellent solution to the hole in your pants, and frankly, the only secure one.

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    [–] [email protected] 10 points 1 month ago* (last edited 1 month ago)

    I mean the guy’s name is literally Mac DePriest, so either MacOS or Temple OS.

    [–] [email protected] 9 points 1 month ago* (last edited 1 month ago)
    • help my mouse does not work

    ~~- did you try reinstalling windows?~~

    • did you try updating to Windows 11, enabling copilot and microsoft drive automatic upload?
    [–] [email protected] 8 points 1 month ago (2 children)

    need to see the source lmao

    [–] [email protected] 22 points 1 month ago (1 children)

    https://answers.microsoft.com/en-us/windows/forum/all/unable-to-install-updates-unless-battery-is/99bb073a-948e-4ccf-b14f-46e192fac457

    Please updoot another commenter who sent it first instead. And, also, take a long look at the issue as it's hilarious too. Just like theirs, my laptop would try to update every reboot and cancel it seeing less than 40% battery because the battery is, well, long dead and the laptop is plugged into a wall socket all the time. Once a safeguard against idiots it grew idiotic itself.

    [–] [email protected] 16 points 1 month ago

    omg that's hilarious, truly a windows moment

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