Videos

The point he makes in this episode about the menu prices. This is probably the same reason your supermarkets don't include sales tax on the pricing. If they did most people would go to the "cheaper" one.

Most of the world have laws to require this, and things are much clearer.

No one will change this behaviour voluntarily, as they showed people will see the ones that don't change as cheaper, even when in reality they're not.

If everyone has to change to meet legal requirements, then they will all need to change and it'll be fine.

If there is no "0" or "No Tip" Option the moment you show me the screen, I will only go into the submenu to type in "0". If you make me work to give equal or less than 10%, you gonna get nothing.

"I don't tip. I don't tip because society says I have to. All right, if someone deserves a tip, if they really put forth an effort, I'll give them something a little something extra. But this tipping automatically, it's for the birds."

This wasn't touched on in the video, but another bad side to making sub minimum wage is when the restaurant has the servers do "side work" at the end of the night before they can go home.

Basically it's "Free labor" for the restaurant, because you're still going to get a 0$-$2 paycheck at the end of the pay period.

This work is done after all your tables have gone, and typically involves things like pulling up the seat cushions and cleaning underneath, rolling/folding up napkins, filling up salt/pepper shakers, collecting all of the condiments off the tables, etc.

One restaurant in particular even had us doing some kitchen prep work (in addition to the side work listed above) like dumping whatever was left in the ketchup bottles into a larger container for sauces, stripping herbs off their stems, etc.

Usually this took about 20-30 min, but you couldn't go until it was done and someone had to sign off on it, or else they would pick up the slack if someone else didn't do everything.