this post was submitted on 29 Apr 2025
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111
Backblaze responds to claims of “sham accounting,” customer backups at risk - Ars Technica (arstechnica.com)
submitted 6 days ago by [email protected] to c/[email protected]
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[–] [email protected] 7 points 5 days ago

I hate to say it, but i kinda saw this coming. Ever since they went public, i lost trust in them as they become beholden to profit maximizing shareholders. I switched away 3 years ago. The part I didn't expect was the lies and insolvency.

I switched to StorJ, which supports S3 and works as a drop in replacement for a lower price.

Another good drop in alternative that speaks S3 is scaleway. Their based in France, but it's a bit more pricy, especially with the US$ taking a nosedive against the euro.

[–] [email protected] 12 points 5 days ago* (last edited 5 days ago)

Realistically you shouldn't depend on a single place for backups

Remember 3-2-1. Three places, two mediums and one offsite

[–] [email protected] 17 points 6 days ago (1 children)

Sheesh. Better setup a secondary destination for my customers just in case.

[–] [email protected] 8 points 6 days ago (1 children)

3-2-1 rule also applies with external providers

[–] [email protected] 11 points 6 days ago (1 children)

Just a reminder that a cloud provider can oopsie delete your data

The customer was fucking lucky they had their data also in AWS. many companies don't do multi cloud backups.

[–] [email protected] 2 points 6 days ago

Backblaze deleted my project drive for a multimillion dollar project I was archiving through their desktop sync. It's largely my fault for not noticing the drive had failed when considering their upfront policy about them deleting your backups after a month of inactivity. Luckily it didn't have too big of an impact because the most important files were backed up elsewhere. I do wish their desktop app had better warnings about imminent deletions though.

[–] [email protected] 11 points 6 days ago (1 children)

i wonder what trustworthy european provider to use anyway (that has similarly good pricing)

[–] [email protected] 19 points 6 days ago (1 children)

Personally I use Hetzner Storage Box

[–] [email protected] 7 points 6 days ago

Same. It's pretty cheap, comes with unlimited free traffic and is just simple to use. Supports many ways to access it, including BorgBackup.

[–] [email protected] 4 points 6 days ago (1 children)

Certainly has me concerned. I'll have to investigate a bit more into the financial solvency of the company to better understand whether they are at least covering bills and such... but honestly sounds like they aren't and haven't been.

Going to need to start looking for alternative S3 type storage.

[–] [email protected] 3 points 6 days ago (1 children)

Yeah, personally I'm optimistic, but I'd be in a boat of expecting access to be shut off one day, and ready to start uploading to a new provider at any moment

[–] [email protected] 2 points 6 days ago

I'm only concerned insofar as I don't know of a good alternative, and really don't want to spend the time shifting everything to a new system. I have 3 VPSes and 4(? 5?) home computers backing up to B2. The major ones, I have also backing up to disk, so really the risk for me is in that gap period while I find and set up on a new backup service.

This will be beyond annoying, but for me not catastrophic. Mainly, I've liked B2 - the price, and how easy it's been to use. I understand the UI; it's pretty straightforward, and it's directly supported by a lot of software. It would be a real shame if it went under due to mismanagement.

Also: another example supporting my theory that one of the major flaws in Capitalism is public trading markets. This shit wasn't an issue before they went public.

[–] [email protected] 1 points 6 days ago

Time to set up other backups